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Chase Bank: Current account reviews

Name: Current account
Rating: 4.94 (48949 reviews)

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4.94

Based on 48,949 reviews, last reviewed 1st Apr 2026

449100% increase in 5 star reviews

in the past 90 days

1000% increase in 1 star reviews

in the past 90 days

97%

Latest highest rating:

5

Generally no problems encountered but if help desk c... Generally no problems encountered but if help desk contacted a speedy efficient service is provided Reviewed on: 1st April 2026

Latest lowest rating:

2

Customer serive at Chase bank poor Custo.mer service experience when I needed them could not have been worse. Two occasions I have needed their help and each time they have let me down ... Read more Reviewed on: 25th March 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (48949)

Review of the Chase Bank, Current account:

Account is easy to access and user friendly in regar...

Account is easy to access and user friendly in regard to helping me keep on top of my spending. Cash back and round up features are especially good, offering additional incentives to continue to bank with Chase Reviewed on: 6th February 2025

Great account and service to have special when frequ...

Great account and service to have special when frequently travel abroad. Super easy to use! Reviewed on: 13th February 2026

Easy banking and good service.

Easy banking and good service. Also very easy to use. Reviewed on: 13th February 2026

Enjoying my chase current account , cashback savings .

Enjoying my chase current account , cashback savings . I have already tried to get more folk on board! Reviewed on: 13th February 2026

is so easy to use best banking app

The account is so easy to use . I love the round up . They also make it so easy to transfer money between accounts and to other people Reviewed on: 13th February 2026

Excellent product,

Excellent product, convenient to use Reviewed on: 13th February 2026

User friendly design and great benefits

The cash back is a brilliant scheme, their online banking is the most user friendly in my experience. Reviewed on: 13th February 2026

Great bank,easy to use,easy to contact if you have a...

Great bank,easy to use,easy to contact if you have a question,and things get sorted quickly Reviewed on: 13th February 2026

Love chase as i go abroad a lot good exchange rates...

Love chase as i go abroad a lot good exchange rates and rewards excellent Reviewed on: 13th February 2026

Very easy to use.

Very easy to use. Great options for saving. Very good customer service. Use it all the time for almost every single day. Reviewed on: 13th February 2026

I like the App

I like the App which is straight forward and easy to use. I’m disappointed that they have lowered their rates and cash back. Reviewed on: 13th February 2026

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