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Chase Bank: Current account reviews

Name: Current account
Rating: 4.86 (49010 reviews)

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4.86

Based on 49,010 reviews, last reviewed 7th Jul 2026

99% decrease in 5 star reviews

in the past 90 days

90% decrease in 1 star reviews

in the past 90 days

96%

Latest highest rating:

4

I have found Chase to be a reliable online bank. I have found Chase to be a reliable online bank. The app is user friendly and their customer service is very good. Reviewed on: 7th July 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

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Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (49010)

Easy to use app, excellent Customer service, easy to...

Easy to use app, excellent Customer service, easy to open an account and not bloated with adds or any other faff. Reviewed on: 17th February 2026

Easy to use

So easy to join use good service good savings rate and perks cash back etc Reviewed on: 17th February 2026

App is great and easy to use versus other banking ap...

App is great and easy to use versus other banking apps of legacy banks Reviewed on: 17th February 2026

It’s good and simple easy to use and clear

It’s good and simple easy to use and clear Reviewed on: 17th February 2026

Customer Service is very good , I would recommend

Customer Service is very good ….they're always able to sort my problems out Reviewed on: 17th February 2026

Chase is user friendly, secure & the customer servic...

Chase is user friendly, secure & the customer service team have been most helpful! Reviewed on: 17th February 2026

Great App that simple lets us get on with banking...

Great App that simple lets us get on with banking Reviewed on: 17th February 2026

savings and security

They have been very helpful with savings and security Reviewed on: 17th February 2026

Super easy to set up and use. Helpful to monitor money.

My account was super easy to set up, I get good interest, and I am easily able to track my money in the account. I am happy with the product and services offered by Chase. Reviewed on: 17th February 2026

I'm enjoying the easy access savings account

I'm enjoying the easy access savings account Reviewed on: 17th February 2026

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