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Chase Bank: Current account reviews

Name: Current account
Rating: 4.94 (48883 reviews)

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4.94

Based on 48,883 reviews, last reviewed 3rd Mar 2026

110725% increase in 5 star reviews

in the past 90 days

1000% increase in 1 star reviews

in the past 90 days

97%

Latest highest rating:

5

Easy to use app with insightful features I find the mobile app very easy to use, the account notifications help to keep track of when and where I am spending. The spending insights into the d... Read more Reviewed on: 3rd March 2026

Latest lowest rating:

2

Promise of a voucher did not materialised even after... Promise of a voucher did not materialised even after an equiry Reviewed on: 19th February 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (48883)

Review of the Chase Bank, Current account:

I LOVE Chase

I love Chase. They’re fantastic for daily spending. I love the cashback offer, the savings rates, the round up feature and the integration with Nutmeg. Customer service is also beyond great via phone and chat. Reviewed on: 16th March 2023

As an app only bank this seems to work extremely wel...

As an app only bank this seems to work extremely well, always quick to action requests and customer service has always been excellent. Reviewed on: 16th February 2026

Easy to use app, good rewards and interest rate

Easy to use app, good rewards and interest rate Reviewed on: 16th February 2026

Chase - Best Bank Account

Chase has been a great user friendly bank experience. Their fraud department was equally responsive and helpful at dealing with a fraud claim. Reviewed on: 16th February 2026

I love the virtual card feature and the ability to h...

I love the virtual card feature and the ability to have many different accounts Reviewed on: 16th February 2026

It's good for products and rates

It's good for products and rates Reviewed on: 16th February 2026

Easy to use website, very pleased with overall service.

Easy to use website, very pleased with overall service. Good interest rate on savings and cashback is always welcome Reviewed on: 16th February 2026

Very good service and easy to use

Very good service and easy to use Reviewed on: 16th February 2026

Chase has rapidly established itself as one of the U...

Chase has rapidly established itself as one of the UK’s most customer‑centric digital banks, pairing fee‑free everyday banking with genuinely useful features like round‑ups, high‑interest savings, and seamless app design. Its consistency in delivering value, transparency, and intuitive user experience makes it a standout contender across every category Chase has been shortlisted for. J.P. Morgan Personal Investing, meanwhile, brings world‑class investment expertise to the UK retail market in a way that feels accessible rather than intimidating. Its low‑cost, high‑quality investment products, clear guidance, and strong long‑term performance ethos give customers confidence that they’re building their financial future with a trusted global leader. The platform’s blend of simplicity, education, and institutional‑grade insight makes it a natural fit for recognition. Together, they represent the best of modern finance: customer‑first design, transparent pricing, and the strength of a global financial powerhouse translated into everyday value for UK consumers. Reviewed on: 16th February 2026

Excellent banking App, great interest rates make lif...

Excellent banking App, great interest rates make life easier to manage Reviewed on: 16th February 2026

Great banking app and support.

Great banking app and support. App works like it shoud and very easy to use. Support is fast and to point. Rewards are great for free account. Reviewed on: 16th February 2026

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