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Chase Bank: Current account reviews

View other Chase Bank products
4.86
Based on 49,016 reviews, last reviewed 10th Sep 2026
90% decrease in 5 star reviews
in the past 90 days
100% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
96%
See only 4 star reviews
3%
See only 3 star reviews
0%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

Brilliant security checks. Brilliant security checks. Great communication. Very good offers, amazing app. Great accessibility and flexibility Reviewed on: 10th September 2026
Sid's avatar
Sid

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026
Net's avatar
Net
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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

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Chase Bank Current account reviews (49016)

1% CASHBACK and the easiest customer service experience/chat bot

5
Seamless experience. The 1%t cashback has been an absolute game changer. As for the Customer Service, that chat bot is probably the best chatbot I’ve ever dealt with. A real human on the other side. So much better than Revolut, who reckons they are doing you a favour… Or were still Curve, who aren’t strictly a bank. They regularly keep up-to-date with interest rates and the savings accounts aren’t too bad Just an overall pleasant app/bank to deal with. A completely branchless experience which is ideal, however, I’m aware that this may not be great for other customer profiles. It’s a shame the 1% cashback is only for a year, so I do understand they will be continuing with that offer, if you load £500 monthly into that current account. Reviewed on: 16th March 2023
Juhi's avatar
Juhi

Simple to use

5
Easy to set up and simple to use and navigate Reviewed on: 16th March 2023
Tracy's avatar
Tracy

Highly recommend

5
Great banking, pay you on round up system, when you spend. What more can you ask for. Reviewed on: 16th March 2023
Jackie Littley's avatar
Jackie Littley

Amazing online bank,with amazing bonuses

5
Great online bank with amazing rewards with the current account. Reviewed on: 16th March 2023
Sam Taylor's avatar
Sam Taylor

Absolutely Brilliant

5
This bank account has it all! Cash back, round a pound to savings, honest foreign exchange rate spending. Truely a forward thinking bank that isn’t stuffy or old fashioned Reviewed on: 16th March 2023
Beverley New's avatar
Beverley New

Simple to use

5
The first time I've had a card with no account number on,but found it so easy to use in store and online Reviewed on: 16th March 2023
keith matthews's avatar
keith matthews

Tip Top service

5
Love the current a/c, love the instant notification of deposits & expenditure, loved the interest they paid (sadly that's stopped now after 12 months) Reviewed on: 16th March 2023
Geoff Heald 's avatar
Geoff Heald

Easy use

5
Easy use and great abroad with no conversion fees Reviewed on: 16th March 2023
Robert STEVENSON's avatar
Robert STEVENSON

If only everything were so simple

5
Opening the account, using the card, saving, switching money, monitoring expenditure - it's all so simple and works so well. Dealing with other financial companies is like having teeth pulled in comparison. Reviewed on: 16th March 2023
Paul's avatar
Paul

Easy to use

5
100% for the east to use app on ios All the facts about your current account at your fingertips 24/7 So easy to use and informative Excellent!!! Reviewed on: 16th March 2023
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