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Chase Bank: Current account reviews

Name: Current account
Rating: 4.86 (49009 reviews)

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4.86

Based on 49,009 reviews, last reviewed 25th Jun 2026

99% decrease in 5 star reviews

in the past 90 days

90% decrease in 1 star reviews

in the past 90 days

96%

Latest highest rating:

5

Great cashback incentives on everyday spending Love the cashback incentives on everyday spending and the round-up feature. The Chase Bank app is so easy to use and the 12-month welcome offer of a h... Read more Reviewed on: 25th June 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

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Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (49009)

Seamless online banking

Easy to open a current account followed by a savings account. Good money back scheme on current account and also on savings. Amongst the top banking apps around. Reviewed on: 16th March 2023

Easy banking

So easy to use at the touch of a button, even for a pensioner Reviewed on: 16th March 2023

Easiest Bank Account and perks

Easy to set up and easy to use. Rewards on spending have been great and best news is they are continuing it in a slightly different way. Reviewed on: 16th March 2023

Well-designed app which works very efficiently

The app is easy to use and presents all information clearly. Transactions are easily accomplished. Reviewed on: 16th March 2023

Super Easy accounts all in one place and easy to switch

We opened a Chase current account and also now have 4 savings accounts all with different pots of money, all super easy to move your cash between. Instant notifications, no charges for spending abroad on either card or cash machine, no weekly limits on withdrawing abroad either. Great savings rates, and cashback on spending. Chase is really helping us to earn money by saving money. Highly recommend. Reviewed on: 16th March 2023

Super easy to use, great support

It was SO easy to set up, looked at banks offering cash to switch but the Cashback option on this is likely to be much better. You can set up as many little savings pots as you like and the "round up" facility pays a decent interest rate. It's been really easy to deal with any issues via the live chat and on the phone. Helpful agents on hand. I like that there are no numbers on my physical card . The bank stopped a recent large payment I was making, in case it was fraud or theft , spoke to someone straight away and payment was released Reviewed on: 16th March 2023

Excellent App

The App is very easy to use and I have had no issues since joining Chase bank. Reviewed on: 16th March 2023

Excellent online banking

Very easy to use on-line app, also returning good interest rates Reviewed on: 16th March 2023

Good App

Easy to use online, also good savings account linked Reviewed on: 16th March 2023

Refreshing change to banking!

Excellent customer service, clear easy to use app. Fab rewards on spending. Reviewed on: 16th March 2023

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