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Chase Bank: Current account reviews

Name: Current account
Rating: 4.86 (49008 reviews)

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4.86

Based on 49,008 reviews, last reviewed 16th Jun 2026

98% decrease in 5 star reviews

in the past 90 days

90% decrease in 1 star reviews

in the past 90 days

96%

Latest highest rating:

4

intensives changed... it used to be very good then the intensives and goal posts were less appealing. Still good for every day cash back but only on certain items. The savi... Read more Reviewed on: 16th June 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

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Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (49008)

Good bank

Very easy to use and quick to learn Reviewed on: 16th March 2023

Really convenient to use and an excellent app

I've only recently opened Chase spend and save accounts and to be honest I haven't had time (or the inclination) to explore all of the available facilities but:- 1. The card is very easy to use when shopping 2. The Chase App is very intuitive and provides a wealth of information 3. Switching funds between spending and saving is instant and easy 4. The savings account interest rate is very (very!) competitive 5. There are no requirements for paying in a certain amount each month or having linked direct debits. So provided Chase doesn't follow Silicon Valley or teeter like Credit Suisse, it couldn't be better really Reviewed on: 16th March 2023

Great bank!

Easy to use app with good rates of interest on savings plus lots of flexibility with round-up options Reviewed on: 16th March 2023

Amazing care and nice service respect

Honestly very great good chase and customer service chat live and rewards cash back amazing Reviewed on: 16th March 2023

User friendly app

Much easier to use app than my other bank Reviewed on: 16th March 2023

Fantastic service

Always on the end of the phone. No waiting on hold for hours. Reviewed on: 16th March 2023

Great Service

Easy account to manage - the app is very user friendly and reliable. Great communication Reviewed on: 16th March 2023

It is the best

Great bank easy to use online banking, no issues the best online bank around Reviewed on: 16th March 2023

Amazing bank

Love the cashback and the round up it all adds up really quick Reviewed on: 16th March 2023

So easy to use

I have never used a banking App before and find it really easy. Any queries are answered promptly and efficiently. Good perks for a current account. Reviewed on: 16th March 2023

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