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Chase Bank: Current account reviews

Name: Current account
Rating: 4.86 (49009 reviews)

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4.86

Based on 49,009 reviews, last reviewed 25th Jun 2026

99% decrease in 5 star reviews

in the past 90 days

90% decrease in 1 star reviews

in the past 90 days

96%

Latest highest rating:

5

Great cashback incentives on everyday spending Love the cashback incentives on everyday spending and the round-up feature. The Chase Bank app is so easy to use and the 12-month welcome offer of a h... Read more Reviewed on: 25th June 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (49009)

Review of the Chase Bank, Current account:

Happy chase customer

Have been with chase for about 4years and found their service excellent Reviewed on: 15th February 2024

Responsive customer service with clear communication

Responsive customer service with clear communication Reviewed on: 13th February 2026

Good no nonsense easy to use banking

Good no nonsense easy to use banking Reviewed on: 13th February 2026

Great bank and very good customer service

Great bank and very good customer service Reviewed on: 13th February 2026

I like the Chase app.

I like the Chase app. It works well for me. I like the ability to save my money, then just a transfer across easily. I like the fact that I get interest on my money when I have a query customer service is very good. Reviewed on: 13th February 2026

good banking service

great customer service with products to grew your money easy to use banking app Reviewed on: 13th February 2026

Best bank I’ve ever used I tell everyone to switch t...

Best bank I’ve ever used I tell everyone to switch to chase Reviewed on: 13th February 2026

Good bank at home and abroad

Good bank to use with a good service when using the current account, at home and abroad. Reviewed on: 13th February 2026

Great app and product with good customer service

Great app and product with good customer service Reviewed on: 13th February 2026

Excellent and responsive customer services team.

Excellent and responsive customer services team. Reviewed on: 13th February 2026

Excellent customer service

Any time I’ve had a problem or question regarding my account I have always had a friendly and professional resolution to my query or the problem has been solved very quickly. Reviewed on: 13th February 2026

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