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Chase Bank: Current account reviews

Name: Current account
Rating: 4.94 (48945 reviews)

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4.94

Based on 48,945 reviews, last reviewed 29th Mar 2026

448700% increase in 5 star reviews

in the past 90 days

1000% increase in 1 star reviews

in the past 90 days

97%

Latest highest rating:

5

Easy and trustworthy banking Easy to use app, cash back on supermarket purchases, accessible customer service team. Reviewed on: 29th March 2026

Latest lowest rating:

2

Customer serive at Chase bank poor Custo.mer service experience when I needed them could not have been worse. Two occasions I have needed their help and each time they have let me down ... Read more Reviewed on: 25th March 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

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Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (48945)

Chase have given me confidence in online banking

As an older person, I have a lot of doubts about online banking but the ease of access, abd regular communications have given me confidence to use the app. I have referred family members, who have also had a similar experience. Reviewed on: 16th March 2023

Best card in my wallet

Great secure card, instant notifications of money movements. Support best in industry. Reviewed on: 16th March 2023

The App works a treat

Joining Chase has not only transformed my banking experience, it has also rewarded me handsomely. Whether it be the cashback or the competitive interest savings rate . Reviewed on: 16th March 2023

Great bank

I have recommended Chase to all my friends Reviewed on: 16th March 2023

Speed

Honestly the speed in which I’m notified of using my account is amazing. As I pay my phone tings! I have a savings account with you too. I have told friends and family!! Thanks chase Reviewed on: 16th March 2023

GREAT NEW BANK

Great app-based bank, with great on-line/app/phone support. Have recommended it to others. Reviewed on: 16th March 2023

Great product

Current account offering cashback at no extra cost is better than all the high street banks. App works well and makes using the bank incredibly easy. Integrating with Nutmeg was a really nice extra bonus Reviewed on: 16th March 2023

Happy customer

It was so easy to open accounts and the communication from Chase is regular and relevant. Increases to interest rates are more than welcome! Reviewed on: 16th March 2023

Outstanding bank

Since chase came to the UK, it became my everyday bank, offered best value, outstanding service and great savings Reviewed on: 16th March 2023

1st class banking

A great incentive to open the account at first. Love the fact your card is void of any details. App is easy to use, have even added extra accounts since opening Reviewed on: 16th March 2023

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