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Chase Bank: Current account reviews

Name: Current account
Rating: 4.94 (48884 reviews)

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4.94

Based on 48,884 reviews, last reviewed 4th Mar 2026

110750% increase in 5 star reviews

in the past 90 days

1000% increase in 1 star reviews

in the past 90 days

97%

Latest highest rating:

5

Great experience over two years with Chase I use my Chase current account for all my personal expenditure and I find it really simple and easy to use. The app is great and the cashback offer is... Read more Reviewed on: 4th March 2026

Latest lowest rating:

2

Promise of a voucher did not materialised even after... Promise of a voucher did not materialised even after an equiry Reviewed on: 19th February 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (48884)

Review of the Chase Bank, Current account:

cash back was good but now has changed

cash back was good but now has changed Reviewed on: 15th February 2024

Current Account Review

Simple and easy to use layout clear buttons and functionality. Allows clear tracking of transactions and movement between accounts. Reviewed on: 16th February 2026

App is fantastic, customer service could be better.

App is fantastic, customer service could be better. Reviewed on: 16th February 2026

Really happy with all aspects re chase

Really happy and impressed with all aspects re accounts and customer relations when need to contact the team by phone or email excellent and very easy app to navigate Reviewed on: 16th February 2026

Great app, very user-friendly.

Great app, very user-friendly. Easy to navigate, no-jargon and fast. Reviewed on: 16th February 2026

First Class Provider

I was unsure whether to use Chase but they have proven to be a First Class Provider, I have already recommended to my son Reviewed on: 16th February 2026

the app is easy to use and versatile for managing my...

the app is easy to use and versatile for managing my finances. Reviewed on: 16th February 2026

Good savings account and easy to use app

Good savings account and easy to use app Reviewed on: 16th February 2026

The service provided by Chase Bank is exceptional

The service provided by Chase Bank is exceptional Reviewed on: 16th February 2026

Good app and clear instructions.

Good app and clear instructions. I got a promo and it worked as expected. I went into negative but i had more money in my savings and they gave me grace. Reviewed on: 16th February 2026

Good easy to use app.

Good easy to use app. Good interests rates and cash back Reviewed on: 16th February 2026

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