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Chase Bank: Current account reviews

Name: Current account
Rating: 4.94 (48948 reviews)

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4.94

Based on 48,948 reviews, last reviewed 31st Mar 2026

449000% increase in 5 star reviews

in the past 90 days

1000% increase in 1 star reviews

in the past 90 days

97%

Latest highest rating:

5

Great current account! Great current account! Reasonable cash-back like the round-up as a way of saving and an easy connection to savings account. Like the debit card espec... Read more Reviewed on: 31st March 2026

Latest lowest rating:

2

Customer serive at Chase bank poor Custo.mer service experience when I needed them could not have been worse. Two occasions I have needed their help and each time they have let me down ... Read more Reviewed on: 25th March 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

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Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (48948)

Great service

Great service nothing is any trouble Great card Reviewed on: 16th March 2023

Great new account online

So easy and quick to set up new online account. Customer service also spot on. Reviewed on: 16th March 2023

Easy to use

Fast to set up, intuitive to use and great cashback. App is great Reviewed on: 16th March 2023

Easy and no charges

The product is very easy to use and no charges Reviewed on: 16th March 2023

Great cashback

Cash back very attractive and good UX Reviewed on: 16th March 2023

Instant updates

I love that every time I use my account I get an instant notification. Other functionality such as round up helps me save without noticing and cash back is a fantastic bonus.... Reviewed on: 16th March 2023

This how a bank should be

After many years with UK originated banks, the simplicity and speed of Chase's app was a revelation. Problems are resolved swiftly and effectively. If they could work on the efunds taking a month it would be near perfect Reviewed on: 16th March 2023

Great bank

I have four other bank accounts and they don't compare in any way with Chase. Their customer services, interest rates and accessibility don't get near my chase accounts. Reviewed on: 16th March 2023

Never had a problem

I recently switched to Chase Bank after holding a traditional bank account for over 20 years, and I couldn't be happier with my decision. Although there aren't any physical branches, I have never encountered any issues with their online banking services. The process is straightforward, without any unnecessary hoops to jump through, and it is incredibly efficient. Overall, I highly recommend Chase Bank to anyone looking for a hassle-free banking experience. Reviewed on: 16th March 2023

Best bank by far

I open an account last year and it’s the easiest account to use and get info Reviewed on: 16th March 2023

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