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Chase Bank: Current account reviews

Name: Current account
Rating: 4.94 (48950 reviews)

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4.94

Based on 48,950 reviews, last reviewed 2nd Apr 2026

449200% increase in 5 star reviews

in the past 90 days

1000% increase in 1 star reviews

in the past 90 days

97%

Latest highest rating:

5

Chase Bank was introduced to me by my daughter and i... Chase Bank was introduced to me by my daughter and it's the best banking experience. In fact the app is fun to use especially the variety of side acco... Read more Reviewed on: 2nd April 2026

Latest lowest rating:

2

Customer serive at Chase bank poor Custo.mer service experience when I needed them could not have been worse. Two occasions I have needed their help and each time they have let me down ... Read more Reviewed on: 25th March 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

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Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (48950)

Free money with great service and a brilliant app

So easy to use, bright clear and they’ve given me free money too. I’ve had 1% cash back earning £100 in 6 months. Then they’ve added 5% interest to my rounding up pot. Going abroad? Use your Mastercard for purchases and you benefit from fee free currency exchanges using the inter bank rate (best you can get, essentially). And customer service is excellent. Can’t recommended them enough! Reviewed on: 16th March 2023

Really good

Happy you can send money abroad work no exchange rate fee and I get cash back on everything Reviewed on: 16th March 2023

Great

Great bank, always looking to improve. 1% Cashback has been great, combined with a great app and easy to use notifications and security features Reviewed on: 16th March 2023

Simple and brilliant

Simple to use, best current account I’ve had Reviewed on: 16th March 2023

Excellent

Great service and easy to use. Really like the cash back and round up facilities with my current account. Reviewed on: 16th March 2023

Great account

Great rates on savings and even get cash back on spending, top class banking Reviewed on: 16th March 2023

Great service

The bank is fantastic nothing is a problem for them .I was away in Thailand and needed to speak to someone over my account and they were there and fixed my problem there and then .helped me out .they are so good and there 24/7 .I would recommend them to family and friends Reviewed on: 16th March 2023

A Great & Modern Banking Service

Chase gives interest and cash back on my current account plus a bonus for recommending them to others. Also there is no charge for the use of my bank card abroad - an excellent service. Reviewed on: 16th March 2023

Excellent service

Simple and easy to setup and manage Reviewed on: 16th March 2023

Easy, straightforward app

Moved to Chase about a year ago. Everything is easy, smooth and plain speaking. Very much does what it says on the tin which is exactly what is needed from a personal current account Reviewed on: 16th March 2023

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