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Chase Bank: Current account reviews

Name: Current account
Rating: 4.86 (49011 reviews)

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4.86

Based on 49,011 reviews, last reviewed 23rd Jul 2026

100% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

96%

Latest highest rating:

5

Very pleased Really easy to manage my account. The 2% cashback is a real help Reviewed on: 23rd July 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

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Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (49011)

Excellent service

My experience using chase have been wonderful and I will recommend over and again Reviewed on: 16th March 2023

Such an easy bank to deal with

This bank is such an easy bank to deal with. From the fact that the card I use is just a simple charge card but offers interest and cash back... Never had a moments bother... unlike my other "Normal" bank accounts. Reviewed on: 16th March 2023

Amazing service

They seem to have service down to a fine art. Very quick to answer the phone. Quick to respond to messages and treat their customers with respect and listen to them. Other banks could learn a lot from them Reviewed on: 16th March 2023

Excellent service, app and benefits

I have been using Chase as my primary spending account for the past year. I love the intuitive app, cash-back, and round-up savings features, as well as the market leading interest rates of the connected savings accounts Reviewed on: 16th March 2023

Brilliant. Just BRILLIANT

Easy to set up and easy to manage. All you could ever wish from an online bank. Thank you Chase. Reviewed on: 16th March 2023

Value for money

Very easy to use app no charges for foreign money purchases. Reviewed on: 16th March 2023

The Best Bank

The best bank. The service, the accuracy, the profit your accounts generate is everything absolutely impeccable. Reviewed on: 16th March 2023

Excellent customer servive

Excellent customer service. Well ahead of the game when it comes to rewarding customers with excellent interest rates before the other banks even leave the starting blocks Reviewed on: 16th March 2023

Seamless and user friendly

Opened a Chase account current account, shortly by a savings account. The app is so easy to use, communication is great and the little additional perks are great too. Reviewed on: 16th March 2023

Simply the best!

Chase offers a refreshingly new approach to banking which has resulted in them delivering what the customer wants through brilliant customer service - other banks should attempt to follow their example! Reviewed on: 16th March 2023

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