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Chase Bank: Current account reviews

Name: Current account
Rating: 4.94 (48951 reviews)

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4.94

Based on 48,951 reviews, last reviewed 10th Apr 2026

449200% increase in 5 star reviews

in the past 90 days

1000% increase in 1 star reviews

in the past 90 days

97%

Latest highest rating:

4

Initially pulled in with their competitive interest... Initially pulled in with their competitive interest rates and 1% cashback on spending, but unfortunately became a spare bank account over time as they... Read more Reviewed on: 10th April 2026

Latest lowest rating:

2

Customer serive at Chase bank poor Custo.mer service experience when I needed them could not have been worse. Two occasions I have needed their help and each time they have let me down ... Read more Reviewed on: 25th March 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

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Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (48951)

Top Bank

Bank is the best,easy setup,the app is really easy and very good incentives to bank with them. Reviewed on: 16th March 2023

Highly recommend Chase

Great app and customer service. Great deal including cash back on purchases and great card to use overseas Reviewed on: 16th March 2023

Amazing service

Fantastic new bank and very helpful, excellent interest Reviewed on: 16th March 2023

Hassle free banking

I find Chase Banking, see easy to use with the added bonus of the excellent savings rate. Reviewed on: 16th March 2023

Great banking app

Have had no problems using the app! When I did have an issue (nothing to do with Chase) I was able to get in touch through the app. My issue was resolved by a very helpful member of staff. Great banking app! Reviewed on: 16th March 2023

Great service and money saving

Have been with Chase since April 2022, it’s brilliant, 1% cashback on purchases and 5% interest on “round ups” and I’ve amassed over £400 without noticing it, the messaging service on the app is very quick to respond to any help, have recommended to a number of people. Also the best card for spending abroad. Reviewed on: 16th March 2023

Great

One percent cash back has been so useful as well as round ups and being able to use it abroad without any issues. Just wish they had a credit card in UK too Reviewed on: 16th March 2023

Wonderful service

It is so easy to operate and any queries are answered within minutes both online and telephone. Reviewed on: 16th March 2023

They actually listen

I thought I would only be with Chase for 12 months expecting like most Banks they would only offer cash back to get me in. They have listened to feedback and kept the offer. Reviewed on: 16th March 2023

Works for Me

Easy to open. Intuitive to use. Rewards and Round Ups from day 1. Reviewed on: 16th March 2023

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