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Chase Bank: Current account reviews

Name: Current account
Rating: 4.86 (49011 reviews)

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4.86

Based on 49,011 reviews, last reviewed 23rd Jul 2026

100% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

96%

Latest highest rating:

5

Very pleased Really easy to manage my account. The 2% cashback is a real help Reviewed on: 23rd July 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

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Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (49011)

Excellent bank with lots of perks

Perks are no charge for using card abroad Good interest rates. 3% Cash rewards for using your card App is easy to use. Customer support is quick and helpful Reviewed on: 16th March 2023

Brilliant

Every time I’ve had a question responded very quickly Reviewed on: 16th March 2023

Outstanding service

Had few issues while setting up but customer service is super The account has amazing features it’s the best Reviewed on: 16th March 2023

Excellent service

I had a problem & ,unlike other banks was answered promptly by a human being & my problem was sorted. Also get cash back on everyday spending & a good savings rate. Reviewed on: 16th March 2023

Excellent app based current account

easy to navigate, good customer service Reviewed on: 16th March 2023

Make your money work for you dy to day.

A handy way of earing a bit of cashback on daily spend. Not sure if I like the terms of the new cashback deal though. Reviewed on: 16th March 2023

Good service with excellent interest rates

Customer service knowledgeable and helpful - everything made simple Reviewed on: 16th March 2023

Great bank

Great app, interest and seconds to register and get started straight away Reviewed on: 16th March 2023

Excellent

Excellent online account with cash back on spends, linked savings account and easy to use app. I love the card details being on the app and not on the card, very secure from my point of view. Reviewed on: 16th March 2023

So easy to work with the app

Been using for 12 months with no problems. Never needed to call for help. App is very clear and easy to use Reviewed on: 16th March 2023

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