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Chase Bank: Current account reviews

Name: Current account
Rating: 4.94 (48988 reviews)

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4.94

Based on 48,988 reviews, last reviewed 21st Apr 2026

452100% increase in 5 star reviews

in the past 90 days

1100% increase in 1 star reviews

in the past 90 days

97%

Latest highest rating:

5

Recommended by my brother to move all my money into... Recommended by my brother to move all my money into when I sold my house in 2024 to get the best return on my money at the time. Everything was so st... Read more Reviewed on: 21st April 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

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Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (48988)

Good customer service when I compare this bank with Lloyds bank

I like this bank. It’s easy to transfer money. I have a very bad experience from the customer service from Lloyds bank. When I transferred money from Lloyds bank, the customer service staff from the phone asked me the purpose. I told her I transferred the money to another bank under the same name of myself. I told her I didn’t want to tell you, it was my personal decision and the most important thing was the transfer was under the same name. She then treat me like a thief and lock my account. What a bad service from Lloyds bank! Reviewed on: 16th March 2023

Excellent bank

Chase is a great bank, rewards that make sense and round up on my purchases mean I’m saving without even really noticing. Reviewed on: 16th March 2023

Excellent service

Great experiance, excellent service Reviewed on: 16th March 2023

Excellent

What a great bank, helpful customer service, Great rewards brilliant app. Reviewed on: 16th March 2023

As close to perfect as an online bank can be

I've had zero issues. £300 in cash back and when scammed, I reported it, then assumed I'd hear no more. A week later, I get a call from chase, telling me they've been investigating it. Later that day, another phone call from the same person to say I was getting my money back. Keeping the same contact to deal with issues is a nice touch and Amy was friendly, efficient and knowledgeable. Reviewed on: 16th March 2023

Great bank not had any problems

I enjoy using chase bank for my day to day bank. I have moved banks to be with Chase. The only thing is they don’t do joint accounts which is there only let down. Reviewed on: 16th March 2023

No fuss. Simple. With interest

Easy app. Good service , and nonsense Reviewed on: 16th March 2023

Easy to use

I was dubious at an online bank but my experience has been excellent. Reviewed on: 16th March 2023

Great for travel, clarity and rewards.

Wonderful: the app is clear, easy and efficient. Plus the cashback is dreamy at these hard times Reviewed on: 16th March 2023

Great Bank

Great Banking App with clear information regarding accounts and interest rates. Reviewed on: 16th March 2023

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