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Chase Bank: Current account reviews

Name: Current account
Rating: 4.95 (48632 reviews)

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4.94

Based on 48,632 reviews, last reviewed 18th Feb 2026

104825% increase in 5 star reviews

in the past 90 days

1000% increase in 1 star reviews

in the past 90 days

97%

Latest highest rating:

5

Current account Easy to use, good value. Very helpful support, good customer service. Easy to contact customer support. Stress free operating my account. Great to ... Read more Reviewed on: 18th February 2026

Latest lowest rating:

2

Phone access/small screen only, is no good. Disappointed by lack of online website. Trying to organise paying bills etc is difficult on a small phone screen. Was expecting to have full page func... Read more Reviewed on: 14th February 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

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Awards

What is this award?

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (48632)

EXCELLENT SERVICE. INSTANT NOTIFICATIONS VIA APP. EASY.

Excellent, easy to use app. Instant notification on app of spending and money in as well as out. Quick and secure log-in to approve/ authorise an online spend before a payment is made. Cash back on most spends. All 3 accounts:Spending /current account; savings account; and Rewards account all easily accessed from the home screen, and money is easily transferred between Current and Savings. All card details accessed at the touch of a button. Monthly spending clearly shown for each month as it accrues and tapping the little icon on the top left of the screen gives instant access to set spending limits; view statements and documents; see Legal matters and lastly to adjust settings. There is now alao the opportunity to make investments although I have not used this facility. There is a clear Log out button, although the app ask if you still wish to stay signed in after a short period of inactivity, or will automatically sign you out if you have forgotten or you do not respond. Altogether a very good and easy service to access once you quickly become accustomed to the app when you have transferred from a different banking system. We have both joined CHASE and have also recommended it to other family who have aleeady opened accounts as a result. The good thing is that you do not necessarily need to transfer your precious account to use these services. We like it and are happy to recommend it to others. Reviewed on: 16th March 2023

Innovative and customer focussed

Looked at Chase after seeing it recommended on a well known broadcasters site. Love the money back on purchases, great rates when spending on it abroad and the ease of switching money from the current account into a savings account. App is clear and very simple to use Reviewed on: 16th March 2023

Very responsive and reliable

We have found Chase to be very responsive and reliable Reviewed on: 16th March 2023

Breath of fresh air!

I love my Chase account - it's efficient, easy to use and flexible. Very competitive in terms of rates and offers too. Reviewed on: 16th March 2023

Great app and perks

Really easy to use app and great cashback perks Reviewed on: 16th March 2023

excellent

best bank by far never will go back to a normal highstreet bank Reviewed on: 16th March 2023

Great simple banking

Easy to set up and use, great banking facilities Reviewed on: 16th March 2023

Excellent service

I like you can have multiple accounts and choose which account at any one time you can use your card from Reviewed on: 16th March 2023

Absolutely the best

Banking made easy, good and prompt customer service. The only thing left is to have a live branch Reviewed on: 16th March 2023

Chase

Good account, gives cash back offers, app easy to use and account easy to open. Reviewed on: 16th March 2023

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