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Chase Bank: Current account reviews

Name: Current account
Rating: 4.94 (48877 reviews)

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4.94

Based on 48,877 reviews, last reviewed 2nd Mar 2026

110575% increase in 5 star reviews

in the past 90 days

1000% increase in 1 star reviews

in the past 90 days

97%

Latest highest rating:

5

Chase is really easy & straightforward to use. Chase is really easy & straightforward to use. I’ve struggled with online banking before, but Chase is so good. in addition their customer service is ... Read more Reviewed on: 2nd March 2026

Latest lowest rating:

2

Promise of a voucher did not materialised even after... Promise of a voucher did not materialised even after an equiry Reviewed on: 19th February 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

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Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (48877)

Slick app

Very user friendly app. Great customer service. Encouraged by recent introduction of interest on the current account but would like to see more competitive rate. Cash back a nice feature Reviewed on: 16th March 2023

Great

Great Bank, very happy to be a customer with them Reviewed on: 16th March 2023

Best bank I ever been with

Easy to use, safe numberless card, amazing and super friendly customer service! My card got copied in Brazil and they successfully stopped all transaction attempts! Reviewed on: 16th March 2023

Straightforward Banking

Chase have been a breath of fresh air with their current account. Simple to use, easy to understand and if you ever have a problem you can speak to someone very easily. Brilliant. Reviewed on: 16th March 2023

Great cashback, great interest rates on savings

Title of review says it all, banking app is also nice and easy to use! Reviewed on: 16th March 2023

I can't go overdrawn, GREAT

This account helps me manage my finance's better. I cants go overdrawn, so no overdraft charges either. Reviewed on: 16th March 2023

Innovative app. and competitive rates.

Very user friendly app. bank and competing on all fronts of current account and easy access account rates as well as points for purchases. Reviewed on: 16th March 2023

AMAZING

Such an easy banking experience and application process, great products and benefits and customer support Reviewed on: 16th March 2023

Best current account I've ever had

The current account was easy to set up from home. The benefits package is better than any current account I've ever had from the 1% cashback on all purchases to no charges overseas even on currency exchange. The app is easy to use and you can see at a glance your spending and can open different accounts within you main account to use for different things. Security is good too as you are notified every time you make a purchase on the card and you have to enter your pin once you have tapped out five times which limits fraud if your card is stolen. On the few times I have had to contact Chase, the call has been answered quickly and dealt with to my satisfaction. Reviewed on: 16th March 2023

A new way to bank

Since joining chase we have found a bank that does as you ask is there for contact within minutes not hours and has been there for us Reviewed on: 16th March 2023

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