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Chase Bank: Current account reviews

Name: Current account
Rating: 4.86 (49016 reviews)

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4.86

Based on 49,016 reviews, last reviewed 10th Sep 2026

90% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

96%

Latest highest rating:

5

Brilliant security checks. Brilliant security checks. Great communication. Very good offers, amazing app. Great accessibility and flexibility Reviewed on: 10th September 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

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Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (49016)

Easy & friendly

Very easy to use & friendly help if required Reviewed on: 16th March 2023

Easy and informative banking

Easy to use app, real-time feedback, great interface Reviewed on: 16th March 2023

Friendly, speedy, efficient

Chase bank is a breath of fresh air in UK banking. They pay decent interest in current accounts. Their app is fast and very intuitive. Perfect Reviewed on: 16th March 2023

Unrivalled customer banking experience

Chase have brought a breath of fresh air to the banking experience. Advanced technology, minimum bureaucracy, easily accessible, instant transactions, swift to respond and solve queries or problems, excellent product features and friendly knowledgeable advisors. Reviewed on: 16th March 2023

Cashback 1%

The cashback scheme is amazing. But only for the first year. I wish it can be longer. Reviewed on: 16th March 2023

Great simple account

Very simple to use the online app and notifications are good. Reviewed on: 16th March 2023

Great Service

Cashback and transparency are great Reviewed on: 16th March 2023

Best Banking experience

I am extremely happy with chase , no way I can get back to ordenery high street banking anymore. It's a different league. Reviewed on: 16th March 2023

Fantastic service and unmatched benefits

Chase bank has been welcomed by me since they started in the UK. I signed up prior to launch and was excited by the benefits offered. Not only are the benefits unmatched by any other bank, but they are simple to understand and there is no messing about. Any interest or cash back offered is paid monthly. The interface for the app is also nice to look at and easy to navigate. It has helped me manage my money better. Customer service when needed has been on hand at any time of day, even to ask about a simple transaction, they are there at 3am or 2pm. Fantastic overall and I would highly recommend them. Reviewed on: 16th March 2023

Slick app

Very user friendly app. Great customer service. Encouraged by recent introduction of interest on the current account but would like to see more competitive rate. Cash back a nice feature Reviewed on: 16th March 2023

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