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Chase Bank: Current account reviews

Name: Current account
Rating: 4.86 (49011 reviews)

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4.86

Based on 49,011 reviews, last reviewed 23rd Jul 2026

100% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

96%

Latest highest rating:

5

Very pleased Really easy to manage my account. The 2% cashback is a real help Reviewed on: 23rd July 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

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Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (49011)

Innovative app. and competitive rates.

Very user friendly app. bank and competing on all fronts of current account and easy access account rates as well as points for purchases. Reviewed on: 16th March 2023

AMAZING

Such an easy banking experience and application process, great products and benefits and customer support Reviewed on: 16th March 2023

Best current account I've ever had

The current account was easy to set up from home. The benefits package is better than any current account I've ever had from the 1% cashback on all purchases to no charges overseas even on currency exchange. The app is easy to use and you can see at a glance your spending and can open different accounts within you main account to use for different things. Security is good too as you are notified every time you make a purchase on the card and you have to enter your pin once you have tapped out five times which limits fraud if your card is stolen. On the few times I have had to contact Chase, the call has been answered quickly and dealt with to my satisfaction. Reviewed on: 16th March 2023

A new way to bank

Since joining chase we have found a bank that does as you ask is there for contact within minutes not hours and has been there for us Reviewed on: 16th March 2023

Always a Chase customer

It was always Chase for me. As a expat who only banked with Chase in the US signing up was a no brained and felt familiar. Reviewed on: 16th March 2023

Best bank in the UK

finally a bank with professional service, phone help that makes a difference and a winning banking app ! Not to mention the recent link to Nutmeg. Reviewed on: 16th March 2023

Excellent All Round

Very easy to use app. Excellent interest rates. Friendly helpline. Superb flashback offer. Reviewed on: 16th March 2023

Great bank with great app

A great app and great cashback offer Reviewed on: 16th March 2023

Easy to use, great app and rewards

Chase has transformed the way I bank! Great incentives for saving, love the roundup feature, easy to use and have multiple accounts. Love this app so much Reviewed on: 16th March 2023

Reliable and Rewarding

I have had the Chase Current account from day one. The cashback and round up, really make a difference as it helps to focus on saving small amounts that quickly grow into larger accounts. The account is exactly like a current account on the high street, allowing you to set up direct debits and standing orders. Payments abroad are simple, there isn't any hidden fees! The actual debit card is number less, so helps to protect you against fraud. Support is available when you need it, either through help pages, chat or you can call a representative. Nothing really to complain about! Reviewed on: 16th March 2023

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