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Chase Bank: Current account reviews

4.86
Based on 49,016 reviews, last reviewed 10th Sep 2026
90% decrease in 5 star reviews
in the past 90 days
100% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
96%
See only 4 star reviews
3%
See only 3 star reviews
0%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

Brilliant security checks. Brilliant security checks. Great communication. Very good offers, amazing app. Great accessibility and flexibility Reviewed on: 10th September 2026
Sid's avatar
Sid

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026
Net's avatar
Net

About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

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Chase Bank Current account reviews (49016)

My best bank

5
Excellent banking services and very good customer service online Reviewed on: 16th March 2023

Absolutely brilliant!

5
I have been with Chase almost a year and it’s been the best banking experience ever. Their customer service is run by humans and the response time is amazing as are their solutions. The account features make it unbeatable in my view and I plan on staying with them. Well done Chase. Reviewed on: 16th March 2023

Customer Service

5
Great customer service and response times. Reviewed on: 16th March 2023

Innovative

5
Always tweaking the app with a genuine focus on learnings from the consumers. App is easy to use, communications are excellent and very well built Reviewed on: 16th March 2023

Welcome newcomer

5
With Chase finally making my spending habits work for me. 1% on most of the savings I put through Chase beats the 0.5% I get on my Barclaycard for any other spending. Plus the linked savings accounts earning 3% without any restrictions on withdrawals is competitive. I like the fact I can set up multiple savings accounts to ring-fence savings for different purposes. Like the 5% interest on my round-up account too. Add an overdraft facility and/or joint accounts and I’d switch everything to Chase. But overall a very welcome addition to the UK banking market, so good got my wife to set up an account too. Well done Chase and thank you. Reviewed on: 16th March 2023

Excellent customer service, great rates and incentives .

5
Highly recommend! Fantastic banking app and prompt customer interface. Reviewed on: 16th March 2023

Simply the best

5
Simply the best bank account and savings account in the UK right now. Reviewed on: 16th March 2023

Loving the rewards

5
Fantastic bank. Why would you ever have a bank without rewards??? Reviewed on: 16th March 2023

The bank that gives back

5
I love Chase, i signed up over the app in the space of a few mins then the card came within 2 days. The app is simple to use, they’re easy to contact should I need too and their current account offering 1% cash back on pretty much everything is out of this world. Really really impressed with this bank, can’t recommend enough. Reviewed on: 16th March 2023

Authentic

5
The service of the chase bank is outstanding. The security is great. Interest rates are high. Cash back offers are great. Great bank. Reviewed on: 16th March 2023

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