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Chase Bank: Current account reviews

Name: Current account
Rating: 4.86 (49011 reviews)

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4.86

Based on 49,011 reviews, last reviewed 23rd Jul 2026

100% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

96%

Latest highest rating:

5

Very pleased Really easy to manage my account. The 2% cashback is a real help Reviewed on: 23rd July 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

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Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (49011)

Easy bank, great rewards.

I opened this account last year and I love having rewards as well as cash back. Great customer service. Reviewed on: 16th March 2023

Great account, app simple to use

Nothing but positives with this account. No issues with communication when needed, great app which is simple to use and the link with savings account, cash back and rewards makes it a great account. Would highly recommend. Reviewed on: 16th March 2023

Good new bank

Definitely one of the best new banks. Perfect balance of good service, offering, customer support, and app. Reviewed on: 16th March 2023

Best current account

Can use any ATM all over the world for better rate with no fees. Reviewed on: 16th March 2023

Customer satisfaction

Well worth transferring from another bank for the rewards and interest that is given to you using the account Reviewed on: 16th March 2023

My best bank

Excellent banking services and very good customer service online Reviewed on: 16th March 2023

Absolutely brilliant!

I have been with Chase almost a year and it’s been the best banking experience ever. Their customer service is run by humans and the response time is amazing as are their solutions. The account features make it unbeatable in my view and I plan on staying with them. Well done Chase. Reviewed on: 16th March 2023

Customer Service

Great customer service and response times. Reviewed on: 16th March 2023

Innovative

Always tweaking the app with a genuine focus on learnings from the consumers. App is easy to use, communications are excellent and very well built Reviewed on: 16th March 2023

Welcome newcomer

With Chase finally making my spending habits work for me. 1% on most of the savings I put through Chase beats the 0.5% I get on my Barclaycard for any other spending. Plus the linked savings accounts earning 3% without any restrictions on withdrawals is competitive. I like the fact I can set up multiple savings accounts to ring-fence savings for different purposes. Like the 5% interest on my round-up account too. Add an overdraft facility and/or joint accounts and I’d switch everything to Chase. But overall a very welcome addition to the UK banking market, so good got my wife to set up an account too. Well done Chase and thank you. Reviewed on: 16th March 2023

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