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Chase Bank: Current account reviews

Name: Current account
Rating: 4.95 (48758 reviews)

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4.94

Based on 48,758 reviews, last reviewed 20th Feb 2026

107775% increase in 5 star reviews

in the past 90 days

1000% increase in 1 star reviews

in the past 90 days

97%

Latest highest rating:

5

Very nice experience, I’m so happy to use this bank... Very nice experience, I’m so happy to use this bank as they’re so easy to use and make you feel safe. When payments are suspicious they always double ... Read more Reviewed on: 20th February 2026

Latest lowest rating:

2

Promise of a voucher did not materialised even after... Promise of a voucher did not materialised even after an equiry Reviewed on: 19th February 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

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Awards

What is this award?

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (48758)

Easy to use app.

Very impressed with the app. Great current account and quick helpful customer service. Reviewed on: 16th March 2023

Simple and easy to use

Quick responses to queries. Quick to respond and pass benefits onto customers regarding interest rates. Easy to use app. Good "extras" such as cashback and round ups. Reviewed on: 16th March 2023

Great app

Compared with the high st bank I've been with for 50 years chase Much better with no long wait for call centre Reviewed on: 16th March 2023

Excellent bank

Excellent app and product offering Reviewed on: 16th March 2023

Best bank

Best app and easy to use. You can do whatever you want to do through app Reviewed on: 16th March 2023

Best newcomer by miles

Never had a problem with the app and a fantastic choice of accounts and offers. Like the idea of not having your account details on your card makes for much better security Reviewed on: 16th March 2023

Great addition to the UK banking system

All good so far, I was one of the first to get this. Whenever I have had a problem it's been quickly dealt with Reviewed on: 16th March 2023

Easy to use, great value and comes with perks

Chase is so easy to use, I get notifications of everything going in and out of my account. I get cashback on my day to day spending which helps in the current times, and they have great savings accounts too. Reviewed on: 16th March 2023

The Account that gives back!

Chase is an excellent newcomer to current account banking in the UK. Cash back on purchases and a very decent savers rate. The App is extremely easier to use and gives you an excellent breakdown of what you are spending month to month. Reviewed on: 16th March 2023

Excellent account, great app

Easy to use account and very user friendly app. Love the cashback and round up features and overall Chase are a great addition to the UK current account market. Reviewed on: 16th March 2023

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