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Chase Bank: Current account reviews

Name: Current account
Rating: 4.86 (49007 reviews)

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4.86

Based on 49,007 reviews, last reviewed 14th Jun 2026

98% decrease in 5 star reviews

in the past 90 days

90% decrease in 1 star reviews

in the past 90 days

97%

Latest highest rating:

5

Amazing bank! Amazing bank! 10/10 customer service with amazing perks such as cashbback and round up !! Reviewed on: 14th June 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

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Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (49007)

Must have

Easy to use. Hassle free great benefits. Nothing is a problem Reviewed on: 17th April 2025

Transparency is key , I like the simplicity of the...

Transparency is key , I like the simplicity of the App Reviewed on: 17th April 2025

Chase Bank are in a league of their own.

Transferred form Starling Bank. Onboarding was easy and quick, the app is excellent and the benefits are tremendous. Reviewed on: 17th April 2025

Client onboarding made very simple - flawless!!

Having sampled a couple of other "non-branch" online banks in the last few years, I was somewhat sceptical about the possible user experience if I should open an account with Chase. The publicity sounded like a lot of media bluster! However, I was definitely not disappointed with my decision to open an account with Chase. When I say that it was slick and well thought out new account opening process, I might be understating my overall satisfaction levels! I was very very happy with the well thought out client onboarding technology. The process was flawless and I began my relationship with Chase on a very positive footing. Well done to everyone behind the scenes at Chase who made this happen - 5 stars!! Reviewed on: 17th April 2025

Excellent experience so far .

Excellent experience so far . Time will tell but the speed of transfer is amazing. Reviewed on: 17th April 2025

It's been great I'm glad I made the change

It's been great I'm glad I made the change Reviewed on: 17th April 2025

New member- how refreshing

Recently joined Chase and have found them to provide an excellent and simple service. Much better than my previous banking establishment. Easier to understand and operate. Reviewed on: 17th April 2025

Easy setup and running.

Easy setup and running. Great experiance all the way through. Reviewed on: 17th April 2025

Setting up my Chase Current account was easy and i r...

Setting up my Chase Current account was easy and i received my card within 2 working days. Enjoyed choosing the name/ style i want on my card Reviewed on: 17th April 2025

Cashback became lesser

I had the Chase account since this February because attractive by the cashback but Chase has changed the policy for the cashback which became lesser. Reviewed on: 17th April 2025

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