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Chase Bank: Current account reviews

Name: Current account
Rating: 4.94 (48951 reviews)

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4.94

Based on 48,951 reviews, last reviewed 10th Apr 2026

449200% increase in 5 star reviews

in the past 90 days

1000% increase in 1 star reviews

in the past 90 days

97%

Latest highest rating:

4

Initially pulled in with their competitive interest... Initially pulled in with their competitive interest rates and 1% cashback on spending, but unfortunately became a spare bank account over time as they... Read more Reviewed on: 10th April 2026

Latest lowest rating:

2

Customer serive at Chase bank poor Custo.mer service experience when I needed them could not have been worse. Two occasions I have needed their help and each time they have let me down ... Read more Reviewed on: 25th March 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

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Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (48951)

Simple and rewarding banking

The online only bank account is very easy to open and to link to numerous customised savings accounts. Then there is the cash back and round up schemes both of which encourage a savings habit. Reviewed on: 6th March 2025

Great service and product and rates

Great service and product and rates Reviewed on: 6th March 2025

Customer services are excellent

Lost my phone and had to speak to customer services. They were so helpful sorting out detaching the app from my phone and ensuring it was secure. Reviewed on: 6th March 2025

So easy to run

Very easy to run and if any problems easy to get a quick answer Reviewed on: 6th March 2025

Awesome bank

They respond very quickly and the app is really user friendly. Reviewed on: 6th March 2025

Easy to use app and quick.

Easy to use app and quick. Really like the layout and the look of the app but also efficient service when I had a query. Reviewed on: 6th March 2025

A great account for travelling.

A great account for travelling. App easy to use. Reviewed on: 6th March 2025

The best online bank.

They are very efficient and the customer service is second to none. Very speedy in answering queries. Really security conscious. Reviewed on: 6th March 2025

Easy to use, app focused bank.

Easy to use, app focused bank. Useful having cashback on purchases Reviewed on: 6th March 2025

I love chase its so easy to move money between accou...

I love chase its so easy to move money between accounts Reviewed on: 6th March 2025

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