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Chase Bank: Current account reviews

Name: Current account
Rating: 4.86 (49016 reviews)

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4.86

Based on 49,016 reviews, last reviewed 10th Sep 2026

90% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

96%

Latest highest rating:

5

Brilliant security checks. Brilliant security checks. Great communication. Very good offers, amazing app. Great accessibility and flexibility Reviewed on: 10th September 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

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Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (49016)

Great bank

Great bank with great employees always willing to help and finding solution Reviewed on: 5th March 2025

Great card to use overseas plus 1% cash back on purc...

Great card to use overseas plus 1% cash back on purchases Reviewed on: 5th March 2025

A great current account for ease of use

I've been using Chase current account for some time and fine it very easy to use with the added benefit of getting cash back on spending. Also transfer requests are very quick where some bank wait until the next day. Reviewed on: 5th March 2025

I wanted a quick and simple online bank account....

I wanted a quick and simple online bank account, which was separate from my main account. So I could manage my spending. The registering process was simple. Over time that I have been using my Chase account I have been impressed by the simplicity and security of it that I chose to open a savings account. I am now considering, investments with Chase.... Reviewed on: 5th March 2025

Trusted & Easy to navigate

Chase has offered me an easy way to get cashback and utilise the round up feature which I then transfer to current and other savings accounts and a very user friendly app. Reviewed on: 5th March 2025

Gives as good a service as is available in the...

Gives as good a service as is available in the market Reviewed on: 5th March 2025

Good interest rates, Good app and easy to move money

Good interest rates, Good app and easy to move money Reviewed on: 5th March 2025

The best, customer focused bank.

I am kept up to date with items that relates to me, not bombarded by marketing emails. I receive interest on my current account and a better than average interest rate on my savings. I have only been in touch with customer service once and my query was resolved effectively. Reviewed on: 5th March 2025

Quick response

When I had a problem I had a quick response from Chase and it was soon resolved Reviewed on: 5th March 2025

I have loved being a part of chase bank.

I have loved being a part of chase bank. I love the cash back and the ability to do round up! I've saved a lot of money doing this. Also, the staff on chat are really friendly and easy to understand. When I needed to change my name they did so quickly and kept in communication with me. The banking app is easy to use and money transfers quickly. Reviewed on: 5th March 2025

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