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Chase Bank: Current account reviews

Name: Current account
Rating: 4.94 (48987 reviews)

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4.94

Based on 48,987 reviews, last reviewed 20th Apr 2026

452000% increase in 5 star reviews

in the past 90 days

1100% increase in 1 star reviews

in the past 90 days

97%

Latest highest rating:

4

Great Great Savings rate. Great rewards rate. Great Savings rate. Great rewards Reviewed on: 20th April 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

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Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (48987)

It's like having my personal bank line

Whatever time of day I've needed to reach out to Chase, I get a response within a couple of minutes and that's been consistent all year. It's very easy to manage my account, too. Reviewed on: 1st March 2025

Great account, very good app and customer service wh...

Great account, very good app and customer service when you need them. Reviewed on: 1st March 2025

Chase are easy to do banking with

Chase are easy to do banking with Reviewed on: 1st March 2025

Very easy to set up and use, good customer service w...

Very easy to set up and use, good customer service when I lost my card Reviewed on: 1st March 2025

Simple and good value

Simple and good value. Cashback rewards offers and great app Reviewed on: 1st March 2025

Excellent

My experience as a new customer is very good. I fill my money is secure and the use of the app is great Reviewed on: 1st March 2025

My Chase current account is fantastic!

My Chase current account is fantastic, it’s easy to navigate and the cash back is a great reward for customers. If only all banks offered a little back! Reviewed on: 1st March 2025

chase takes forever to process payments ridiculous w...

chase takes forever to process payments ridiculous wait time no urgency at all, cash back was promised but didn’t receive Reviewed on: 1st March 2025

Good digital bank account

Easy to use digital bank, with good customer service Reviewed on: 1st March 2025

Honest and transparent.

Honest and transparent. Bright & accommodating people to help you. Reviewed on: 1st March 2025

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