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Chase Bank: Current account reviews

View other Chase Bank products
4.86
Based on 49,008 reviews, last reviewed 16th Jun 2026
98% decrease in 5 star reviews
in the past 90 days
90% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
97%
See only 4 star reviews
3%
See only 3 star reviews
0%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

4

intensives changed... it used to be very good then the intensives and goal posts were less appealing. Still good for every day cash back but only on certain items. The savi... Read more Reviewed on: 16th June 2026
Louise's avatar
Louise

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026
Net's avatar
Net
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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

Review Chase Bank: Current account now

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Chase Bank Current account reviews (49008)

Happy customer

5
All good. Cashback on spending is good. Interest rates are good. Customer service is great. They get backed to you very quickly. Layout of the app is easy to use. A happy customer. Only improvement would be to increase the interest rates. Reviewed on: 1st March 2025
Neil G's avatar
Neil G

Excellent bank with brilliant staff whi are efficien...

5
Excellent bank with brilliant staff whi are efficient and friendly. Reviewed on: 1st March 2025
Linda c's avatar
Linda c

It's like having my personal bank line

5
Whatever time of day I've needed to reach out to Chase, I get a response within a couple of minutes and that's been consistent all year. It's very easy to manage my account, too. Reviewed on: 1st March 2025
Amanda Galley's avatar
Amanda Galley

Great account, very good app and customer service wh...

5
Great account, very good app and customer service when you need them. Reviewed on: 1st March 2025
S's avatar
S

Chase are easy to do banking with

5
Chase are easy to do banking with Reviewed on: 1st March 2025
Michael M's avatar
Michael M

Very easy to set up and use, good customer service w...

5
Very easy to set up and use, good customer service when I lost my card Reviewed on: 1st March 2025
Joanne J's avatar
Joanne J

Simple and good value

5
Simple and good value. Cashback rewards offers and great app Reviewed on: 1st March 2025
Steven T's avatar
Steven T

Excellent

5
My experience as a new customer is very good. I fill my money is secure and the use of the app is great Reviewed on: 1st March 2025
Ana Patricia Bolanos Santos's avatar
Ana Patricia Bolanos Santos

My Chase current account is fantastic!

5
My Chase current account is fantastic, it’s easy to navigate and the cash back is a great reward for customers. If only all banks offered a little back! Reviewed on: 1st March 2025
Rachel H's avatar
Rachel H

chase takes forever to process payments ridiculous w...

1
chase takes forever to process payments ridiculous wait time no urgency at all, cash back was promised but didn’t receive Reviewed on: 1st March 2025
Chris e's avatar
Chris e

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