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Chase Bank: Current account reviews

Name: Current account
Rating: 4.86 (49011 reviews)

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4.86

Based on 49,011 reviews, last reviewed 23rd Jul 2026

100% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

96%

Latest highest rating:

5

Very pleased Really easy to manage my account. The 2% cashback is a real help Reviewed on: 23rd July 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (49011)

Review of the Chase Bank, Current account:

I love Chase Bank.

I love Chase Bank. I have both savings and current account with Chase and it is so easy to manage both in a single app. Best rates in the UK that no other bank can offer. Very happy with the online platform and never had to reach out to customer service. Never had any issue so far. Reviewed on: 15th February 2024

I love the easy to access live human support.

I love the easy to access live human support. I wish they supported joint sccounts and mortgages too. Reviewed on: 16th February 2026

I've had a current account with Chase for nearly 3 y...

I've had a current account with Chase for nearly 3 years and it has been my sole current account for nearly 1 year. In that time the only issue I have had was when transferring a couple of large amounts to my daughters, soon sorted with a phone call Reviewed on: 16th February 2026

I wish they can keep the cashback to all purchases j...

I wish they can keep the cashback to all purchases just like before. It would also be great if their credit card services can have a rewards system. Reviewed on: 16th February 2026

The app is extremely user friendly and instinctive t...

The app is extremely user friendly and instinctive to use. The cash back is great. Reviewed on: 16th February 2026

Fantastic customer service

I had a need to contact the bank and the person I spoke with really helped me and actually seemed as though he wanted too.my problem was dealt with then and there. Reviewed on: 16th February 2026

Always available, always follow up, my custom feels...

Always available, always follow up, my custom feels valued Reviewed on: 16th February 2026

Fantastic bank very user friendly

Fantastic bank very user friendly Reviewed on: 16th February 2026

great app and easy to use

Super easy to use, great app, really easy to contact customer service, lots of helpful features like round up savings Reviewed on: 16th February 2026

Best bank i have ever used.

Best bank i have ever used. The customer service are very quick and helpful too. Love the rewards system. Reviewed on: 16th February 2026

I find Chase App very easy to use.

I find Chase App very easy to use. Reviewed on: 16th February 2026

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