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Chase Bank: Current account reviews

Name: Current account
Rating: 4.86 (49015 reviews)

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4.86

Based on 49,015 reviews, last reviewed 20th Aug 2026

75% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

96%

Latest highest rating:

4

Works well, easy to use app Overall works well, easy to use app, the cash back used to be good, but too hard to get these days Reviewed on: 20th August 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

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Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (49015)

Fantastic customer service

I had a need to contact the bank and the person I spoke with really helped me and actually seemed as though he wanted too.my problem was dealt with then and there. Reviewed on: 16th February 2026

Always available, always follow up, my custom feels...

Always available, always follow up, my custom feels valued Reviewed on: 16th February 2026

Fantastic bank very user friendly

Fantastic bank very user friendly Reviewed on: 16th February 2026

great app and easy to use

Super easy to use, great app, really easy to contact customer service, lots of helpful features like round up savings Reviewed on: 16th February 2026

Best bank i have ever used.

Best bank i have ever used. The customer service are very quick and helpful too. Love the rewards system. Reviewed on: 16th February 2026

I find Chase App very easy to use.

I find Chase App very easy to use. Reviewed on: 16th February 2026

Satisfied customer

From opening the account everything has been excellent great communication and let me know about upcoming events Reviewed on: 16th February 2026

current account positives

clear information, updates are speedy Reviewed on: 16th February 2026

App is easy to use.

App is easy to use. Doing usual banking is easy and intuitive with the app too. Clear links to follow and all information on the welcome screen. The cashback and roundup is great and helps with savings too. Reviewed on: 16th February 2026

Easy to setup a new account and extra ones too!

Easy to setup a new account and extra ones too! Brilliant customer service and efficient too. Thanks Reviewed on: 16th February 2026

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