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Chase Bank: Current Account reviews

4.95
Based on 43,666 reviews, last reviewed 4th Mar 2025
25857% increase in 5 star reviews
in the past 90 days
2500% increase in 1 star reviews
in the past 90 days
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Latest highest rating:

5

Love the app. Love the app. Easy to use. And transfer money between the accounts. Round up is excellent Reviewed on: 4th March 2025
Debbie a's avatar
Debbie a

Latest lowest rating:

2

Poor offers Offers on merchants have turned into absolute garbage lately. Reviewed on: 4th March 2025
Drew B's avatar
Drew B

About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

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Chase Bank Current Account reviews (43666)

Great bank account

5
Good account overall, nice app but could use some updates Reviewed on: 1st March 2025

App only access can lead to issues when the app is d...

4
App only access can lead to issues when the app is down or doesn't run properly - web access would be helpful to also slow access from other devices. Savings and current account are good but control through the app is slow to update. Savings rates are now quite low Reviewed on: 1st March 2025

The 1% cash-back is excellent, and the app interface...

5
The 1% cash-back is excellent, and the app interface is very easy and simple. The round-up savings are also a good addition and make it easy to save Reviewed on: 1st March 2025

Great for travelling abroad

5
Great for travelling abroad - has decent exchange rates. App is extremely clear ro use and move money atound eg into my holiday saver!. Have already recommended it to 2 friends who have created own accounts now and love it too. Reviewed on: 1st March 2025

App ease

5
Easy to navigate the app. All accounts and additional benefits are easy to navigate Reviewed on: 1st March 2025

They just keep it simple but effective.

5
They just keep it simple but effective. Easy to deal with, Reviewed on: 1st March 2025

App-based convenience.

5
Easy to setup the account. It is all app-based which makes it convenient and it feels like it has a good balance of security and convenience. The connected physical debit card doesn't have any details on it, which is an excellent idea. I also liked the immediate records of card transactions appearing on the app. Using the card abroad was also a good experience, with no transaction fees. Reviewed on: 1st March 2025

First Class Customer Service

5
Only had 1 issue during my time with Chase, one quick phone call all sorted Reviewed on: 1st March 2025

Very good and great customer service

5
Very good and great customer service Reviewed on: 1st March 2025

I couldn’t access my accounts via app.

5
I couldn’t access my accounts via app. Chase customer service was so efficient, they solved it in no time Reviewed on: 1st March 2025

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