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Chase Bank: Current account reviews

Name: Current account
Rating: 4.86 (49015 reviews)

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4.86

Based on 49,015 reviews, last reviewed 20th Aug 2026

75% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

96%

Latest highest rating:

4

Works well, easy to use app Overall works well, easy to use app, the cash back used to be good, but too hard to get these days Reviewed on: 20th August 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

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Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (49015)

I really like the app and the ease of using it.

I really like the app and the ease of using it. They are really responsive if there is an issue and it’s easy to see your accounts at the same time. Reviewed on: 16th February 2026

Easy and accessible, very reliable, and excellent se...

Easy and accessible, very reliable, and excellent service Reviewed on: 16th February 2026

Excellent service and I love the cash back rewards.

Excellent service and I love the cash back rewards. Particularly excellent when travelling giving me decent daily cash limits, excellent exchange rates and no foreign transaction fees. Have already recommended to all my family members. Reviewed on: 16th February 2026

Incredible service and love the app

Incredible service and love the app Reviewed on: 16th February 2026

Feedback

Staff are professional and efficient. Reviewed on: 16th February 2026

versatile and efficient online banking account

versatile and efficient online banking account Reviewed on: 16th February 2026

I love the easy to access live human support.

I love the easy to access live human support. I wish they supported joint sccounts and mortgages too. Reviewed on: 16th February 2026

I've had a current account with Chase for nearly 3 y...

I've had a current account with Chase for nearly 3 years and it has been my sole current account for nearly 1 year. In that time the only issue I have had was when transferring a couple of large amounts to my daughters, soon sorted with a phone call Reviewed on: 16th February 2026

I wish they can keep the cashback to all purchases j...

I wish they can keep the cashback to all purchases just like before. It would also be great if their credit card services can have a rewards system. Reviewed on: 16th February 2026

The app is extremely user friendly and instinctive t...

The app is extremely user friendly and instinctive to use. The cash back is great. Reviewed on: 16th February 2026

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