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Chase Bank: Current account reviews

Name: Current account
Rating: 4.86 (49015 reviews)

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4.86

Based on 49,015 reviews, last reviewed 20th Aug 2026

75% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

96%

Latest highest rating:

4

Works well, easy to use app Overall works well, easy to use app, the cash back used to be good, but too hard to get these days Reviewed on: 20th August 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

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Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (49015)

Great App based banking

Nice easy app - and easy to find information Reviewed on: 16th February 2026

Responsive customer service, account activity update...

Responsive customer service, account activity updates almost instantly, ability to save with a connected JPMorgan investing Reviewed on: 16th February 2026

Effortless banking and happy to have found an accoun...

Effortless banking and happy to have found an account that suits my needs Reviewed on: 16th February 2026

Simple and easy to use

Simple and easy to use given that they have no physical branches I was sceptical over using them but these fears have been removed Reviewed on: 16th February 2026

Very good very easy very simple best bank ever chase...

Very good very easy very simple best bank ever chase is amazing and I would use them for the rest of my life Reviewed on: 16th February 2026

Great bank

Chase bank are great especially offering the ‘round up too. I’ve just switched so still learning my way around but have no complaints and everyone is always very helpful Reviewed on: 16th February 2026

Any issues I have had have been dealt with by custom...

Any issues I have had have been dealt with by customer services very quickly. Reviewed on: 16th February 2026

I had other accounts.

I had other accounts but this is the only one I use now. Really easy to navigate and use on a daily basis. Reviewed on: 16th February 2026

10/10 for ease, service and rates

Great all-round experience - app is intuitive, easy to use and I really like the budgeting and savings goals features. Security features are great with card details stored in app, scam warnings for transferring money. Saving is incentivised with roundup account and cashback on everyday purchases, plus excellent rates on saved sums. Best banking experience I’ve ever had. Reviewed on: 16th February 2026

Super easy to use digital bank, great app and excell...

Super easy to use digital bank, great app and excellent customer service Reviewed on: 16th February 2026

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