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Chase Bank: Current account reviews

Name: Current account
Rating: 4.86 (49010 reviews)

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4.86

Based on 49,010 reviews, last reviewed 7th Jul 2026

99% decrease in 5 star reviews

in the past 90 days

90% decrease in 1 star reviews

in the past 90 days

96%

Latest highest rating:

4

I have found Chase to be a reliable online bank. I have found Chase to be a reliable online bank. The app is user friendly and their customer service is very good. Reviewed on: 7th July 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (49010)

Review of the Chase Bank, Current account:

Happy chase customer

Have been with chase for about 4years and found their service excellent Reviewed on: 15th February 2024

Love my chase account

I've been with chase a few years now and I love my account so easy to use Reviewed on: 1st March 2025

Easy to follow instructions on how to navigate website

Easy to follow instructions on how to navigate website Reviewed on: 1st March 2025

Chase is easy to access and review.

Chase is easy to access and review. It is easy to transfer between current and savings. I receive relevant updates to ensure I am utilising both current and savings. Reviewed on: 1st March 2025

Great current account as it does charge fees abroad.

Great current account as it does charge fees abroad. Reviewed on: 1st March 2025

easy to open

Very easy to open the account . Quick access and card receipt Reviewed on: 1st March 2025

Hassle free and can use abroad.

Hassle free. Great to have a card I can use abroad and know I’m not being penalised for using it. Reviewed on: 1st March 2025

We mainly use the chase card for when we go away as...

We mainly use the chase card for when we go away as it's so simple and easy to use without having to exchange currency Reviewed on: 1st March 2025

Chase works

Easy to use the chase app. Rewards are welcome. Reviewed on: 1st March 2025

Great communication and a really helpful service

Great communication and a really helpful service Reviewed on: 1st March 2025

Great bank account

Regularly earn cashback. Had dealings with customer service, item sorted quickly. Reviewed on: 1st March 2025

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