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Chase Bank: Current account reviews

Name: Current account
Rating: 4.94 (48885 reviews)

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4.94

Based on 48,885 reviews, last reviewed 4th Mar 2026

443400% increase in 5 star reviews

in the past 90 days

1000% increase in 1 star reviews

in the past 90 days

97%

Latest highest rating:

5

Love the round up feature with the added interest an... Love the round up feature with the added interest and how simple the app is. Being able to swipe down and reset instead of reloading the app is great ... Read more Reviewed on: 4th March 2026

Latest lowest rating:

2

Promise of a voucher did not materialised even after... Promise of a voucher did not materialised even after an equiry Reviewed on: 19th February 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

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Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (48885)

Easy to contact help, easy to use the app

Easy to contact help, easy to use the app Reviewed on: 15th February 2026

The no fuss bank!

The no fuss bank. Does the job well and great customer service (if ever needed) Reviewed on: 15th February 2026

Excellent bank

User friendly banking app. Customer helpline quick and efficient. Love the little extras ie Cashback and roundup Reviewed on: 15th February 2026

React immediately to online queries.

React immediately to online queries. Resolutions quickly done that are satisfactory or excellent Reviewed on: 15th February 2026

It's very easy to use the phone app.

It's very easy to use the phone app. Easy to move money between current account and savings account. The round up feature is good. The money rounded up goes in to a different savings account with a higher interest rate. It gives a nice pay-out each year. Reviewed on: 15th February 2026

Chase Bank

Chase is good, the app is easy to use and is smart. The cash back offer on grocery, fuel and travel is good. The customer service is good, they respond quickly and I’ve never been left disappointed with the help I’ve received. A negative would be the savings APR has gone down so much that I’ve decided to move my savings to a different provider for better interest rates. This isn’t an issue as such but I prefer when all my accounts are with the same provider but this is more of a personal issue than Chase themselves. Reviewed on: 15th February 2026

Review of current account.

I found the whole service very easy to used and navigate. Reviewed on: 15th February 2026

Great bank

I’ve been with chase for a few years now and I’ve never had a single issue. They offer benefits and the app is extremely simple to use. I’ve also helped friends set up an account with them Reviewed on: 15th February 2026

It is good, but a lot of the perks are gone

It is good, but a lot of the perks have decreased recently. It is not as good as it used to be. All in all, one of the best accounts currently available. Reviewed on: 15th February 2026

I love the flexibility my Chase current account prov...

I love the flexibility my Chase current account provides. Reviewed on: 15th February 2026

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