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Chase Bank: Current account reviews

Name: Current account
Rating: 4.86 (49010 reviews)

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4.86

Based on 49,010 reviews, last reviewed 7th Jul 2026

99% decrease in 5 star reviews

in the past 90 days

90% decrease in 1 star reviews

in the past 90 days

96%

Latest highest rating:

4

I have found Chase to be a reliable online bank. I have found Chase to be a reliable online bank. The app is user friendly and their customer service is very good. Reviewed on: 7th July 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (49010)

Review of the Chase Bank, Current account:

Happy chase customer

Have been with chase for about 4years and found their service excellent Reviewed on: 15th February 2024

This is the most seamless service of a bank I have e...

This is the most seamless service of a bank I have ever received. Reviewed on: 1st March 2025

Excellent all-round service - easy to use and open o...

Excellent all-round service - easy to use and open other current accounts Reviewed on: 1st March 2025

User experience is excellent...

App is easy to use and user experience is excellent Reviewed on: 1st March 2025

Great customer service, easy to use.

Great customer service, easy to use. Absolutely no issues at all. Compared to other banks you seem to get fantastic rewards and perks! Reviewed on: 1st March 2025

Really good customer service, very easy to get hold...

Really good customer service, very easy to get hold of an actual person to talk to Reviewed on: 1st March 2025

Knowledgeable Service...

Any time I have a question (which is not often) they are there at the end of the phone with a knowledgeable assistant who deals with my question in quick time Reviewed on: 1st March 2025

Always there to help 24/7.

Always there to help 24/7. Really great banking app. Thank you xx Reviewed on: 1st March 2025

Everything has gone well from the beginning thumbs up

Everything has gone well from the beginning Reviewed on: 1st March 2025

Excellent and speedy customer service,

Excellent and speedy customer service, security issues dealt with very quickly. Reviewed on: 1st March 2025

Chase is excellent alround

Chase are very easy to deal with & app is excellent move transfers are immediate as well and the cashback scheme is very rewarding Reviewed on: 1st March 2025

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