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Chase Bank: Current account reviews

Name: Current account
Rating: 4.86 (49008 reviews)

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4.86

Based on 49,008 reviews, last reviewed 16th Jun 2026

98% decrease in 5 star reviews

in the past 90 days

90% decrease in 1 star reviews

in the past 90 days

97%

Latest highest rating:

4

intensives changed... it used to be very good then the intensives and goal posts were less appealing. Still good for every day cash back but only on certain items. The savi... Read more Reviewed on: 16th June 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

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Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (49008)

Easy app to use and very helpful staff if you ever n...

Easy app to use and very helpful staff if you ever need to talk to someone. Reviewed on: 1st March 2025

Super easy to get in touch with customer service who...

Super easy to get in touch with customer service who are very helpful. Comprehensive app with all the features you'll ever need and good incentives ie cashback on spending. Reviewed on: 1st March 2025

Love Chase .

Love Chase . Really easy to use App. I get great information and excellent benefits. Love round -up and cash back . So much better than most banks Reviewed on: 1st March 2025

Easy peasy account management.

Easy peasy account management. Excellent app makes it possible. Reviewed on: 1st March 2025

Best import from USA to UK

Banked with them in USA so happy they came to UK. First to take cheque deposit in machine!! Awesome!! Reviewed on: 1st March 2025

Great bank

Quick and easy to join, great at savings and rate. No joining fee, very user friendly. You can have multiple accounts and can label them to whatever you want. Reviewed on: 1st March 2025

Chase is refreshing!

Chase is refreshing! So easy to use all functions such as transferring money. Great incentives and rewards. Amazing customer service Reviewed on: 1st March 2025

The best bank

Customer service is excellent, interest rates are good with good cashback. And notifications are instant when receiving or paying Reviewed on: 1st March 2025

I find the app easy to use and very clear.

I find the app easy to use and very clear. I like the round up feature and the cash back on spending. The downside is having to deposit £1500 to get it, I think this is too much. Reviewed on: 1st March 2025

They have always responded promptly and helpfully to...

They have always responded promptly and helpfully to every request - extremely professional Reviewed on: 1st March 2025

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