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Chase Bank: Current account reviews

Name: Current account
Rating: 4.86 (49008 reviews)

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4.86

Based on 49,008 reviews, last reviewed 16th Jun 2026

98% decrease in 5 star reviews

in the past 90 days

90% decrease in 1 star reviews

in the past 90 days

97%

Latest highest rating:

4

intensives changed... it used to be very good then the intensives and goal posts were less appealing. Still good for every day cash back but only on certain items. The savi... Read more Reviewed on: 16th June 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

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Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (49008)

I have had very little to complain about , having ba...

I have had very little to complain about , having banked with Chase for years . I was worried about a suspected scam & my concern was dealt with swiftly & efficiently, with great care for my feelings & followed up until the problem was over - most impressed ! Reviewed on: 1st March 2025

excellent banking system excellent...

excellent banking system excellent Reviewed on: 1st March 2025

Great service all round for looking after my money a...

Great service all round for looking after my money and giving me the best savings rates with the round up facility. I can also monitor my daily spending and use my mobile to pay for small items instead of cash. Reviewed on: 1st March 2025

Chase is the best out there!

I’ve had several bank cards however Chase offers the best cash-back rewards. Their app is well-designed and easy to navigate and I love how easy it is to maximise my earnings whether it’s on dining, travel or everyday purchases. If you are looking for a reliable cash-back card with great perks. Chase is the best out there. Reviewed on: 1st March 2025

Excellent communication and extremely easy app to us...

Excellent communication and extremely easy app to use, however, the 3 per cent interest rate on my savings is now too low. Reviewed on: 1st March 2025

Just so very simple and easy to deal with in daily l...

Just so very simple and easy to deal with in daily life Reviewed on: 1st March 2025

Day to Day Banking made easy!!!

Excellent service, great app.. Day to Day Banking made easy!!! Reviewed on: 1st March 2025

Very Good Bank.

Very helpful customer services. They always respond quickly and efficiently. Reviewed on: 1st March 2025

Excellent service

Easy to use and perfect for spending abroad due to zero fees. I have used the customer service a few times and always been given an excellent service with prompt support. I've never had any issues using Chase. Reviewed on: 1st March 2025

Best bank account I have ever had!

Always easy to contact quickly and very helpful. Love the 1% back on payments. Also enjoy round ups. App extremely easy to use. using abroad is a breeze and fantastic conversion rates. Reviewed on: 1st March 2025

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