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Chase Bank: Current account reviews

Name: Current account
Rating: 4.86 (49010 reviews)

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4.86

Based on 49,010 reviews, last reviewed 7th Jul 2026

99% decrease in 5 star reviews

in the past 90 days

90% decrease in 1 star reviews

in the past 90 days

96%

Latest highest rating:

4

I have found Chase to be a reliable online bank. I have found Chase to be a reliable online bank. The app is user friendly and their customer service is very good. Reviewed on: 7th July 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (49010)

Review of the Chase Bank, Current account:

Happy chase customer

Have been with chase for about 4years and found their service excellent Reviewed on: 15th February 2024

Chase bank have a very good customer service team wh...

Chase bank have a very good customer service team who are helpful and the current account provides good cash back Reviewed on: 1st March 2025

I want to be able to speak to a real person

app easiest out of all banking apps. . outstanding customer service. family in joke/rant - i want to speak to a real person behind a real desk- chase is easy to contact and speak to a real person. hugely important to me and what friends and family all want too. Reviewed on: 1st March 2025

Highly recommended

Excellent service cannot fault . App is so user friendly and earn money on what you spend ! Reviewed on: 1st March 2025

Everything is perfect

Everything is perfect. The app is excellent. Cashback is great. Free foreign transactions at Mastercard exchange rates are icing on the cake. Reviewed on: 1st March 2025

Good bank ever

Good bank for current account holders it’s really worth for daily spending Reviewed on: 1st March 2025

The Best online bank (or any bank) I have used!

Chase is a great banking app and the 24/7 support line is brilliant Reviewed on: 1st March 2025

Efficient clear and fast.

Efficient clear and fast. Happy to have my money with Chase. Reviewed on: 1st March 2025

Overall great!

Excellent digital UK challenger bank, only issues are can’t have a joint a/c nor deposit cheques via app. Reviewed on: 1st March 2025

Always good service and lots of good advice pleased...

Always good service and lots of good advice pleased with their service Reviewed on: 1st March 2025

Very good switching process but i just need to be ab...

Very good switching process but i just need to be able to pay a cheque in this had been the only thing I'm not able to Reviewed on: 1st March 2025

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