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Chase Bank: Current account reviews

Name: Current account
Rating: 4.94 (48887 reviews)

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4.94

Based on 48,887 reviews, last reviewed 6th Mar 2026

443500% increase in 5 star reviews

in the past 90 days

1000% increase in 1 star reviews

in the past 90 days

97%

Latest highest rating:

5

Great current account with no monthly fee. Great current account with no monthly fee. Seamless app experience, very well-designed and intuitive. Easy to set up "pots" for different things such ... Read more Reviewed on: 6th March 2026

Latest lowest rating:

2

Promise of a voucher did not materialised even after... Promise of a voucher did not materialised even after an equiry Reviewed on: 19th February 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (48887)

Review of the Chase Bank, Current account:

I LOVE Chase

I love Chase. They’re fantastic for daily spending. I love the cashback offer, the savings rates, the round up feature and the integration with Nutmeg. Customer service is also beyond great via phone and chat. Reviewed on: 16th March 2023

There customer service is life, not a robot at all.

There customer service is life, not a robot at all. And always sort out my questions very quick Reviewed on: 15th February 2026

Chase gives a great insight into spending patterns a...

Chase gives a great insight into spending patterns and saving techniques. Additionally, their cash back earnings that they offer is simple and easy to use. The app's operating system is user-friendly and effective with a clean layout which isn't scattered with services which are rarely used. The customer service is quick and answers any questions promptly which is great. Reviewed on: 15th February 2026

Money anywhere in the world!

My son introduced me to Chase when we were travelling in India. Neither of my two currency cards worked in the local ATMs but his Chase card came to the rescue. Can’t believe how easy it is to run the account! Reviewed on: 15th February 2026

Best Customer Service.

I have a brain injury, when I had a problem with a cash machine I called Customer Services and they resolved the issue with respect and very quickly. Service is second to none. Well done and thank you Chase! Reviewed on: 15th February 2026

Chase has always been fantastic when it comes to any...

Chase has always been fantastic when it comes to any banking needs, whether it’s ease to start an account or adding saver accounts, to the different products available Reviewed on: 15th February 2026

Best current account I’ve ever had

Best current account I’ve ever had Reviewed on: 15th February 2026

I have been with the bank for 3 years.

I have been with the bank for 3 years. Very easy to use, and safe. Reviewed on: 15th February 2026

Excellent customer services always willing to help

Excellent customer services always willing to help Reviewed on: 15th February 2026

Very easy app with good information

Very easy app with good information Reviewed on: 15th February 2026

Good app.

App easy to use especially transferring to linked saver. Round up good too. Disappointed by change to cash back Reviewed on: 15th February 2026

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