Write a review

Newsletter

Go to business site

Chase Bank: Current account reviews

Name: Current account
Rating: 4.859581713195030904 (49008 reviews)

View other Chase Bank products

4.86

Based on 49,008 reviews, last reviewed 16th Jun 2026

98% decrease in 5 star reviews

in the past 90 days

90% decrease in 1 star reviews

in the past 90 days

96%

Latest highest rating:

4

intensives changed... it used to be very good then the intensives and goal posts were less appealing. Still good for every day cash back but only on certain items. The savi... Read more Reviewed on: 16th June 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

Read all reviews Write a review

About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

Review Chase Bank: Current account now

Help others make smarter decisions by sharing your own experience.

Write a review

Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (49008)

Easy to use app & easy to contact with great custome...

Easy to use app & easy to contact with great customer service Reviewed on: 28th February 2025

Chase?? You’ll have to Chase everything up.

When I switched to Chase they said everything would automatically come across from my Halifax account; it did not. The switch caused missed payments- which down-graded my credit file. My Chase card has been declined most weeks -despite having lots of money in -the post office said they would not accept my card to withdraw cash out- told that it wasn’t accepted by them. I asked Chase to follow this up - no reply. Reviewed on: 28th February 2025

Service easy to use ,

Service easy to use , secure transactions online brilliant Reviewed on: 28th February 2025

Great updates and set up is easy to ise

Great updates and set up is easy to ise Reviewed on: 28th February 2025

Simple up to date information provided at every tran...

Simple up to date information provided at every transaction Reviewed on: 28th February 2025

My favourite bank

My experiences with Chase Bank is like hooked on to banking apps, seamless interaction between apps and calling customer services, highly professnalism customer service, bank interface app is excellent. I have introduced Chase Bank to my family members and friends Reviewed on: 28th February 2025

5 star service best bank ever

5 star service best bank I have been with , no issues Reviewed on: 28th February 2025

All staff very friendly and easy to talk to very hel...

All staff very friendly and easy to talk to very helpfull and good communication Reviewed on: 28th February 2025

Great service

I had an issue which was resolved by Chase staff. They took time with me . Excellent service. Reviewed on: 28th February 2025

Good rewards

It's very easy to use and with good rewards Reviewed on: 28th February 2025

Do you have a different Chase Bank product?

Share your experiences with products to help others make smarter financial decisions and learn more about different products available. Write a review

Alternative products

Current Account
from ICICI Bank 4.12 from 2 reviews
Reward Account
from NatWest 4.64 from 990 reviews
Debit Card (discontinued)
from Fineco Bank (inactive company) 3.81 from 1 reviews

Want to see more from Chase Bank?

Savings
from Chase Bank 4.82 from 23030 reviews
Credit card
from Chase Bank 4.81 from 383 reviews
Chase Protect
from Chase Bank 4.70 from 50 reviews

View all products

Join Smart Money People

Keep up to date on ratings of your favourite businesses. Find out about our awards and write new reviews with ease

Create an account

News, guides and insight from our team

View resource hub