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Chase Bank: Current account reviews

Name: Current account
Rating: 4.86 (49010 reviews)

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4.86

Based on 49,010 reviews, last reviewed 7th Jul 2026

99% decrease in 5 star reviews

in the past 90 days

90% decrease in 1 star reviews

in the past 90 days

96%

Latest highest rating:

4

I have found Chase to be a reliable online bank. I have found Chase to be a reliable online bank. The app is user friendly and their customer service is very good. Reviewed on: 7th July 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (49010)

Review of the Chase Bank, Current account:

Happy chase customer

Have been with chase for about 4years and found their service excellent Reviewed on: 15th February 2024

Very good easy to get in contact with

Very good easy to get in contact with Reviewed on: 28th February 2025

Good from the start great communication

Good from the start great communication Reviewed on: 28th February 2025

Chase - Current account

Simple and easy to use App. Always good customer service Reviewed on: 28th February 2025

Easy to use and it just works

Easy to use and it just works create as many account to suit you needs Reviewed on: 28th February 2025

Chase are really good with getting you help when you...

Chase are really good with getting you help when you're in need, with helpful and friendly agents dedicated to delivering high quality customer service. Reviewed on: 28th February 2025

quick response, good app, you can get cashback on yo...

quick response, good app, you can get cashback on your spending Reviewed on: 28th February 2025

Always helpful and immediate response to wueries

Always helpful and immediate response to wueries Reviewed on: 28th February 2025

Good service with a decent reward

Good service with a decent reward Reviewed on: 28th February 2025

Great service. Great banking experience.

I had to phone once with a query and received a very courteous service. highly recommend. Reviewed on: 28th February 2025

The account is very good.

The account is very good. Earning money while shopping is an excellent idea. Transfering money from chase account to other banks is very smooth. The banking app is very operational. Overall chase Account is better than most UK banks Reviewed on: 28th February 2025

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