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Chase Bank: Current account reviews

Name: Current account
Rating: 4.86 (49009 reviews)

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4.86

Based on 49,009 reviews, last reviewed 25th Jun 2026

99% decrease in 5 star reviews

in the past 90 days

90% decrease in 1 star reviews

in the past 90 days

96%

Latest highest rating:

5

Great cashback incentives on everyday spending Love the cashback incentives on everyday spending and the round-up feature. The Chase Bank app is so easy to use and the 12-month welcome offer of a h... Read more Reviewed on: 25th June 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

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Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (49009)

Customer service has been great when I have needed t...

Customer service has been great when I have needed them. App is excellent. Reviewed on: 28th February 2025

Just been a dream since account was opened

Just been a dream since account was opened Reviewed on: 28th February 2025

Human assistance.

Any time you have a query you can call them and speak to a real person who will make every effort to resolve the issue Reviewed on: 28th February 2025

Seamless banking very efficient way of doing business

Seamless banking very efficient way of doing business Reviewed on: 28th February 2025

Open account

Account easy to open, good communication. Reviewed on: 28th February 2025

Good service

Always good customer service never had a problem and always quick to get back to any enquiries. Reviewed on: 28th February 2025

Great bank and customer service excellent

Great bank and customer service excellent Reviewed on: 28th February 2025

Incredible 1% cashback where you can’t get from anyw...

Incredible 1% cashback where you can’t get from anywhere. Customer service is great as well. Definitely recommend using this bank. Incredible app design as well. Reviewed on: 28th February 2025

Chase - great service

Chase have been great and it's nice being able to speak to someone if there is ever an issue Reviewed on: 28th February 2025

I’ve been using Chase as a secondary account for my...

I’ve been using Chase as a secondary account for my spending for past 2 years. It’s excellent in all areas, easy to use app and any queries I’ve had have been dealt with promptly and with ease. Reviewed on: 28th February 2025

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