Write a review

Newsletter

Go to business site

Chase Bank: Current account reviews

Name: Current account
Rating: 4.86 (49015 reviews)

View other Chase Bank products

4.86

Based on 49,015 reviews, last reviewed 20th Aug 2026

75% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

96%

Latest highest rating:

4

Works well, easy to use app Overall works well, easy to use app, the cash back used to be good, but too hard to get these days Reviewed on: 20th August 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

Read all reviews Write a review

About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

Review Chase Bank: Current account now

Help others make smarter decisions by sharing your own experience.

Write a review

Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (49015)

Excellent customer services always willing to help

Excellent customer services always willing to help Reviewed on: 15th February 2026

Very easy app with good information

Very easy app with good information Reviewed on: 15th February 2026

Good app.

App easy to use especially transferring to linked saver. Round up good too. Disappointed by change to cash back Reviewed on: 15th February 2026

Straight talking down to earth banking.

Straight talking down to earth banking. The app is simple to use you can quickly call up the balances on your current and savings account easily. Reviewed on: 15th February 2026

Brilliant bank.

Brilliant bank. great interest rates and cash back deals Reviewed on: 15th February 2026

I love Chase - it's super user friendly, has helped...

I love Chase - it's super user friendly, has helped me to manage my money and get out of debt and I've earnt interest while doing so. It's my favourite current account option, particularly compared to high street banks too which was a surprise to me! Reviewed on: 15th February 2026

Brilliant, so flexible and easy to use

Brilliant, so flexible and easy to use Reviewed on: 15th February 2026

Very good customer service, lovely UX design.

Very good customer service, lovely UX design. Love the colour of the app and card and how easy it is to love money around. No issues Reviewed on: 15th February 2026

Chase Current Account

I have been a Current Account customer of Chase for almost 3 years and have been very happy with the service received. The app is very easy to use, and their customer service team is friendly and helpful. One a trip to New York I had some issues with my account (not due to Chase!) amd even though I am a UK customer, the team in the US did everything they could to help me. Plus it's so convenient being able to use the card abroad with no fees. Reviewed on: 15th February 2026

straightforward and user friendly

Opening of the account was v straightforward. Could use the card before it physically arrived which took only a couple of days anyway. Cash back and round up options. Called customer service a few times and always excellent experience. Reviewed on: 15th February 2026

Do you have a different Chase Bank product?

Share your experiences with products to help others make smarter financial decisions and learn more about different products available. Write a review

Alternative products

Current account
from thinkmoney 3.73 from 72 reviews
Silver Account
from TSB 4.18 from 4 reviews
Payment card
from Pridepay 0.00 from 0 reviews

Want to see more from Chase Bank?

Savings
from Chase Bank 4.82 from 23036 reviews
Credit card
from Chase Bank 4.81 from 383 reviews
Chase Protect
from Chase Bank 4.71 from 51 reviews

View all products

Join Smart Money People

Keep up to date on ratings of your favourite businesses. Find out about our awards and write new reviews with ease

Create an account

News, guides and insight from our team

View resource hub