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Chase Bank: Current account reviews

Name: Current account
Rating: 4.86 (49015 reviews)

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4.86

Based on 49,015 reviews, last reviewed 20th Aug 2026

75% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

96%

Latest highest rating:

4

Works well, easy to use app Overall works well, easy to use app, the cash back used to be good, but too hard to get these days Reviewed on: 20th August 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

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Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (49015)

Love this bank!

Had a couple of issues. Real people on hand to help with a great response time and successful resolution. Love this bank! Reviewed on: 15th February 2026

Quick response times, easy to deal with and always f...

Quick response times, easy to deal with and always follow up to ask if everything was ok Reviewed on: 15th February 2026

Highly recommended for value and ease of use

Very straightforward to join; app is extremely intuitive and they've thought of little things that not all banks do such as being easily able to copy your account details. Interest rate is good with the extra incentive of cashback on spends. Reviewed on: 15th February 2026

Great experience with Chase current account

Great experience with Chase current account Reviewed on: 15th February 2026

easy, clear, supportive

From setting up the account to contacting customer services on the rare occasion I have an issue, Chase is easy to use, supportive and clear. Reviewed on: 15th February 2026

Faultless, so easy to use and set up.

Faultless, so easy to use and set up. Reviewed on: 15th February 2026

Excellent online banking App , and excellent for travel

Excellent online banking App , and excellent for travel Reviewed on: 15th February 2026

Great app with excellent features.

Great app with excellent features. Reviewed on: 15th February 2026

Really good current account

Really good current account, easy to set up and work the app. The rewards are a nice bonus and the round ups are a great way to save some cash without even realising. Reviewed on: 15th February 2026

Easy to use

Very easy to use app for current account and for opening savings accounts Reviewed on: 15th February 2026

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