Write a review

Newsletter

Go to business site

Chase Bank: Current account reviews

Name: Current account
Rating: 4.86 (49011 reviews)

View other Chase Bank products

4.86

Based on 49,011 reviews, last reviewed 23rd Jul 2026

100% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

96%

Latest highest rating:

5

Very pleased Really easy to manage my account. The 2% cashback is a real help Reviewed on: 23rd July 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

Read all reviews See your review

About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (49011)

Review of the Chase Bank, Current account:

Great app and easy to manage money.

Great app and easy to manage money. Also links to saving account with great interest rate Reviewed on: 12th April 2024

Brilliant, so flexible and easy to use

Brilliant, so flexible and easy to use Reviewed on: 15th February 2026

Very good customer service, lovely UX design.

Very good customer service, lovely UX design. Love the colour of the app and card and how easy it is to love money around. No issues Reviewed on: 15th February 2026

Chase Current Account

I have been a Current Account customer of Chase for almost 3 years and have been very happy with the service received. The app is very easy to use, and their customer service team is friendly and helpful. One a trip to New York I had some issues with my account (not due to Chase!) amd even though I am a UK customer, the team in the US did everything they could to help me. Plus it's so convenient being able to use the card abroad with no fees. Reviewed on: 15th February 2026

straightforward and user friendly

Opening of the account was v straightforward. Could use the card before it physically arrived which took only a couple of days anyway. Cash back and round up options. Called customer service a few times and always excellent experience. Reviewed on: 15th February 2026

Love this bank!

Had a couple of issues. Real people on hand to help with a great response time and successful resolution. Love this bank! Reviewed on: 15th February 2026

Quick response times, easy to deal with and always f...

Quick response times, easy to deal with and always follow up to ask if everything was ok Reviewed on: 15th February 2026

Highly recommended for value and ease of use

Very straightforward to join; app is extremely intuitive and they've thought of little things that not all banks do such as being easily able to copy your account details. Interest rate is good with the extra incentive of cashback on spends. Reviewed on: 15th February 2026

Great experience with Chase current account

Great experience with Chase current account Reviewed on: 15th February 2026

easy, clear, supportive

From setting up the account to contacting customer services on the rare occasion I have an issue, Chase is easy to use, supportive and clear. Reviewed on: 15th February 2026

Faultless, so easy to use and set up.

Faultless, so easy to use and set up. Reviewed on: 15th February 2026

Do you have a different Chase Bank product?

Share your experiences with products to help others make smarter financial decisions and learn more about different products available. Write a review

Alternative products

Current Account
from Cynergy Bank 4.26 from 15 reviews
Reward Silver account
from NatWest 4.38 from 167 reviews
Current account
from Handelsbanken 4.23 from 5 reviews

Want to see more from Chase Bank?

Savings
from Chase Bank 4.83 from 23032 reviews
Credit card
from Chase Bank 4.81 from 383 reviews
Chase Protect
from Chase Bank 4.70 from 50 reviews

View all products

Join Smart Money People

Keep up to date on ratings of your favourite businesses. Find out about our awards and write new reviews with ease

Create an account

News, guides and insight from our team

View resource hub