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Chase Bank: Current account reviews

Name: Current account
Rating: 4.86 (49010 reviews)

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4.86

Based on 49,010 reviews, last reviewed 7th Jul 2026

99% decrease in 5 star reviews

in the past 90 days

90% decrease in 1 star reviews

in the past 90 days

96%

Latest highest rating:

4

I have found Chase to be a reliable online bank. I have found Chase to be a reliable online bank. The app is user friendly and their customer service is very good. Reviewed on: 7th July 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (49010)

Review of the Chase Bank, Current account:

I love Chase Bank.

I love Chase Bank. I have both savings and current account with Chase and it is so easy to manage both in a single app. Best rates in the UK that no other bank can offer. Very happy with the online platform and never had to reach out to customer service. Never had any issue so far. Reviewed on: 15th February 2024

Brilliant banking app.

Brilliant banking app. Used overseas and got really competitive FX rates. Love the 1% cash back which is really handy at the end of the month Reviewed on: 28th February 2025

TOP BANK IN LONDON AND I AM HAPPY TO USED...

TOP BANK IN LONDON AND I AM HAPPY TO USED Reviewed on: 28th February 2025

Great bank, lots of extras and bonuses.

Great bank, lots of extras and bonuses. Reviewed on: 28th February 2025

My favourite bank so far.

I have been with chase since october 2024 and have enjoyed how easy it is to bank with them. The one time I made a support ticket it was answered by a real person in at most a minute. Reviewed on: 28th February 2025

Easy app experience and prompt service

Easy app experience and prompt service Reviewed on: 28th February 2025

Great bank,.

Great bank,.never any issues, very good app and easy to use Reviewed on: 28th February 2025

Excellent customer service, prompt action

Excellent customer service, prompt action Reviewed on: 28th February 2025

Excellent choice for my specific needs

Excellent choice for my specific needs Reviewed on: 28th February 2025

Such a good value current account, the 1% cashback o...

Such a good value current account, the 1% cashback on purchases adds up with the round up and I save money Reviewed on: 28th February 2025

Easy to use and user friendly

I like the card being numberless, and the round up account which garners interest. The app is really user friendly and I like how you can have different accounts Reviewed on: 28th February 2025

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