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Chase Bank: Current account reviews

Name: Current account
Rating: 4.86 (49011 reviews)

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4.86

Based on 49,011 reviews, last reviewed 23rd Jul 2026

100% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

96%

Latest highest rating:

5

Very pleased Really easy to manage my account. The 2% cashback is a real help Reviewed on: 23rd July 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (49011)

Review of the Chase Bank, Current account:

I love Chase Bank.

I love Chase Bank. I have both savings and current account with Chase and it is so easy to manage both in a single app. Best rates in the UK that no other bank can offer. Very happy with the online platform and never had to reach out to customer service. Never had any issue so far. Reviewed on: 15th February 2024

good to use abroad as theres no interest to pay when...

good to use abroad as theres no interest to pay when buying currency. Great savings rate in the savings account Reviewed on: 25th March 2026

Online only account, great for travel.

Online only account, great for travel. I took out an account to use the chase card while travelling. The card works everywhere that i have been, and gives me the best exchange rates - big saving on using my previous bank card. The app is simple and useable too. All in all very impressed. Reviewed on: 25th March 2026

Great bank

Always helpful and professional easy to contact Reviewed on: 25th March 2026

Love ability to spend money abroad without being pen...

Love ability to spend money abroad without being penalised, and also round-up savings. Excellent customer service. Have multiple saving accounts for different needs. Reviewed on: 25th March 2026

Excellent easy and effective banking.

Excellent easy and effective banking. Online access is simple and easy to understand Reviewed on: 25th March 2026

Customer serive at Chase bank poor

Custo.mer service experience when I needed them could not have been worse. Two occasions I have needed their help and each time they have let me down to the point where they have paid me compensation for the poor service. Reviewed on: 25th March 2026

Amazing experience, customer service is extremely he...

Amazing experience, customer service is extremely helpful Reviewed on: 25th March 2026

Good second account for spending money.

Good second account for spending money. Cashback on purchases. Very good app. Reviewed on: 24th March 2026

Good support on the chat facility .

Good support on the chat facility. - helped resolve issue with purchase which never arrived. Reviewed on: 24th March 2026

Current account

Excellent service. Quick notification. Constantly monitoring. Reviewed on: 24th March 2026

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