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Chase Bank: Current account reviews

Name: Current account
Rating: 4.86 (49016 reviews)

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4.86

Based on 49,016 reviews, last reviewed 10th Sep 2026

90% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

96%

Latest highest rating:

5

Brilliant security checks. Brilliant security checks. Great communication. Very good offers, amazing app. Great accessibility and flexibility Reviewed on: 10th September 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

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Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (49016)

Any issues I’ve had with refunds or card getting cop...

Any issues I’ve had with refunds or card getting copied they have handled almost immediately and been very very helpful Reviewed on: 28th February 2025

Good app based banking account that gives rewards

Good app based banking account that gives rewards Reviewed on: 28th February 2025

Excellent ongoing support

Easy to apply for, excellent ongoing support and quick responses to queries Reviewed on: 28th February 2025

Chase was such an easy bank account to set up and ha...

Chase was such an easy bank account to set up and have had great customer services. Reviewed on: 28th February 2025

Never a problem for me not much more a can...

Never a problem for me not much more a can say Reviewed on: 28th February 2025

Fantastic service

On the one occasion I had to contact Chase. My query was answered quickly and efficiently handled. The call handler was very helpful. Reviewed on: 28th February 2025

Brilliant company.

Brilliant company. Solve problems quickly and efficiently. Reviewed on: 28th February 2025

Top notch banking

Chase is brilliant at banking and has a great app too which makes access really efficient Reviewed on: 28th February 2025

So easy to join, but most of all if I have a problem...

So easy to join, but most of all if I have a problem somebody answers the telephone and sorts the problem which is usually my fault very quickley Reviewed on: 28th February 2025

Good quality bank that listens to customers needs

Good quality bank that listens to customers needs Reviewed on: 28th February 2025

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