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Chase Bank: Current account reviews

Name: Current account
Rating: 4.86 (49010 reviews)

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4.86

Based on 49,009 reviews, last reviewed 25th Jun 2026

99% decrease in 5 star reviews

in the past 90 days

90% decrease in 1 star reviews

in the past 90 days

96%

Latest highest rating:

5

Great cashback incentives on everyday spending Love the cashback incentives on everyday spending and the round-up feature. The Chase Bank app is so easy to use and the 12-month welcome offer of a h... Read more Reviewed on: 25th June 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

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Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (49010)

So easy to join, but most of all if I have a problem...

So easy to join, but most of all if I have a problem somebody answers the telephone and sorts the problem which is usually my fault very quickley Reviewed on: 28th February 2025

Good quality bank that listens to customers needs

Good quality bank that listens to customers needs Reviewed on: 28th February 2025

Chase customer service is excellent.

Chase customer service is excellent. They answer the phone securely instead of using bots. Reviewed on: 28th February 2025

Fantastic Customer Service

On the 2 occasions where I’ve had queries or concerns about activity on my account, the customer service on chat have always been clear and concise and always helpful. It’s really reassuring to know that they actually care about me and my money. Reviewed on: 28th February 2025

Get 1% cash back on most purchases

Get 1% cash back on most purchases Reviewed on: 28th February 2025

Happy customer. .

Opening my current account was very straightforward. With the banking app I can check my account balance, monies paid into and out of my account. I was very easy to navigate the app. Setting up payee accounts were easy. Reviewed on: 28th February 2025

Highly recommended

Recently switched to Chase and would highly recommend them, very easy to use. Reviewed on: 28th February 2025

Absolutely brilliant to deal with and the app is so...

Absolutely brilliant to deal with and the app is so easy to use. Great for spending abroad. Reviewed on: 28th February 2025

Excellent customer service

Easy to use, real person to talk to on the end of the phone. Fast efficient, reliable service. Reviewed on: 28th February 2025

Easy to use , everything you need at the tip of your...

Easy to use , everything you need at the tip of your finger Reviewed on: 28th February 2025

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