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Chase Bank: Current account reviews

Name: Current account
Rating: 4.86 (49010 reviews)

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4.86

Based on 49,010 reviews, last reviewed 7th Jul 2026

99% decrease in 5 star reviews

in the past 90 days

90% decrease in 1 star reviews

in the past 90 days

96%

Latest highest rating:

4

I have found Chase to be a reliable online bank. I have found Chase to be a reliable online bank. The app is user friendly and their customer service is very good. Reviewed on: 7th July 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (49010)

Review of the Chase Bank, Current account:

I love Chase Bank.

I love Chase Bank. I have both savings and current account with Chase and it is so easy to manage both in a single app. Best rates in the UK that no other bank can offer. Very happy with the online platform and never had to reach out to customer service. Never had any issue so far. Reviewed on: 15th February 2024

Great features - saving pots with decent interest, c...

Great features - saving pots with decent interest, cash back, interest on cash back, savings boost offers. Excellent app. Reviewed on: 28th February 2025

Best bank I have used in ages

Cannot recommend Chase enough. All the family now use them Reviewed on: 28th February 2025

Excellent banking

Excellent service well done chase team Reviewed on: 28th February 2025

Easy app to use and very good customer service

Easy app to use and very good customer service Reviewed on: 28th February 2025

Cash back and roundups on a current account that doe...

Cash back and roundups on a current account that doesn’t cost anything is a game changer in the UK market! Reviewed on: 28th February 2025

Happy customer

Easy to set up an account also card came to me quickly. Easy to navigate the app well informed of offers which I took up IE the savings account. Reviewed on: 28th February 2025

Great digital banking app and service

Great digital banking app and service Reviewed on: 28th February 2025

Very easy to deal with.

Very easy to deal with.Easy to do all my banking needs online. Staff very helpful abd knowledgeable if you phone them. Have already recommended to friends and family and I know some of them are using Chase too. Reviewed on: 28th February 2025

Excellent bank

Offered a good rate and never had any issues with them Reviewed on: 28th February 2025

Chase informs me when payments are going to leave my...

Chase informs me when payments are going to leave my account, other banks don’t do this Reviewed on: 28th February 2025

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