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Chase Bank: Current account reviews

Name: Current account
Rating: 4.86 (49010 reviews)

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4.86

Based on 49,010 reviews, last reviewed 7th Jul 2026

99% decrease in 5 star reviews

in the past 90 days

90% decrease in 1 star reviews

in the past 90 days

96%

Latest highest rating:

4

I have found Chase to be a reliable online bank. I have found Chase to be a reliable online bank. The app is user friendly and their customer service is very good. Reviewed on: 7th July 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (49010)

Review of the Chase Bank, Current account:

I love Chase Bank.

I love Chase Bank. I have both savings and current account with Chase and it is so easy to manage both in a single app. Best rates in the UK that no other bank can offer. Very happy with the online platform and never had to reach out to customer service. Never had any issue so far. Reviewed on: 15th February 2024

Great app, good customer service

Excellent app, tells me when there is activity on my account very quickly. Security good, when I made a large transfer it was blocked until I spoke to customer services. I have called customer services twice-not for problems, and they answer the phone quickly by helpful operatives. Reviewed on: 11th February 2025

like Chase rewards, help me to save and spend

like Chase rewards, help me to save and spend Reviewed on: 11th February 2025

Brilliant Bank.

Brilliant Bank. Great customer service, cash back for spending. Simply great. Reviewed on: 10th February 2025

Market share obtained, savings rates reduced

Generally positive however now that Chase has a substantial customer base they are seemingly happy to lower their previous exceptional levels of service. Reviewed on: 10th February 2025

Happy to help

Without fail every single time I have contacted Chase Bank regardless of the problem , I received intelligent and helpful advice quickly Reviewed on: 10th February 2025

Great customer service

Great customer service, most helpful and friendly. Reviewed on: 10th February 2025

Best bank account I’ve ever had

Always quick to answer queries, intuitive and easy to navigate app, super quick when transferring funds. Overall one the best account I’ve ever had Reviewed on: 10th February 2025

Such a great bank!

Such a great bank! I have always had the best and quickest customer service with Chase, they are extremely helpful. Reviewed on: 10th February 2025

Great interest rates and offers

Great interest rates and offers to keep you aware of your interest rates and separate savings pots useful Reviewed on: 10th February 2025

everything works perfectly.

everything works perfectly. super smooth and accessible app Reviewed on: 10th February 2025

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