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Chase Bank: Current account reviews

Name: Current account
Rating: 4.86 (49010 reviews)

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4.86

Based on 49,010 reviews, last reviewed 7th Jul 2026

99% decrease in 5 star reviews

in the past 90 days

90% decrease in 1 star reviews

in the past 90 days

96%

Latest highest rating:

4

I have found Chase to be a reliable online bank. I have found Chase to be a reliable online bank. The app is user friendly and their customer service is very good. Reviewed on: 7th July 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

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Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (49010)

The app is so easy to use, customer service is excel...

The app is so easy to use, customer service is excellent. Being able to freeze my card or online payments is brilliant. Reviewed on: 13th February 2025

Easy to use.

Easy to use. Clear. Interest on monies. Straight forward support from customer services. Reviewed on: 13th February 2025

Packaged Blockbuster Bank

Great bank with good rates & allows multiple Current Accounts to open & operate! Reviewed on: 12th February 2025

App Ease of Use

The app is clear and easy to use and understand. Reviewed on: 12th February 2025

Great service, great app and brilliant rewards.

Great service, great app and brilliant rewards. Interest rates very competitive Reviewed on: 12th February 2025

Limited account help but easy to use app and very go...

Limited account help but easy to use app and very good cashback option Reviewed on: 12th February 2025

Great experience provided by Chase.

Great experience provided by Chase. Great customer service and all around Great user experience and easy to navigate on their app. The products offer are also very good and competitive to the market. Reviewed on: 12th February 2025

Always attentive, personal and fast at resolving any...

Always attentive, personal and fast at resolving any issues. Reviewed on: 11th February 2025

Great Rates and Service

Great rates on currency and 1% cashback Reviewed on: 11th February 2025

Fast efficient and ease of use.

Fast efficient and ease of use.. great customer experience and good service Reviewed on: 11th February 2025

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