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Chase Bank: Current account reviews

Name: Current account
Rating: 4.86 (49010 reviews)

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4.86

Based on 49,010 reviews, last reviewed 7th Jul 2026

99% decrease in 5 star reviews

in the past 90 days

90% decrease in 1 star reviews

in the past 90 days

96%

Latest highest rating:

4

I have found Chase to be a reliable online bank. I have found Chase to be a reliable online bank. The app is user friendly and their customer service is very good. Reviewed on: 7th July 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (49010)

Review of the Chase Bank, Current account:

I love Chase Bank.

I love Chase Bank. I have both savings and current account with Chase and it is so easy to manage both in a single app. Best rates in the UK that no other bank can offer. Very happy with the online platform and never had to reach out to customer service. Never had any issue so far. Reviewed on: 15th February 2024

Chase app is easy to use and it offers round-up and...

Chase app is easy to use and it offers round-up and cashback, making it my number one current account. Reviewed on: 8th February 2025

I really like the budget feature and spend analysis.

I really like the budget feature and spend analysis. Also the fact that you can download to CSV is great. Reviewed on: 8th February 2025

Flexible banking but inconvenient

It's easy to use, handy, smart appreance & free of cost to use in abroad! However, paper money can not be handed to the counter & vica versa that is inconvenient! Reviewed on: 8th February 2025

excellent service, efficient to fix the errors

excellent service, efficient to fix the errors Reviewed on: 8th February 2025

Great customer service of you have a problem.

Great customer service of you have a problem. Good rewards and round up feature with decent interest offered. Well laid out app which is easy to navigate. Reviewed on: 8th February 2025

app is the easiest to use

app is the easiest to use with more features than others Reviewed on: 8th February 2025

speedy record of expense

speedy notification of what I have just spent with details of shop and amount spent Reviewed on: 8th February 2025

Flexible banking at its best - having all of my acco...

Flexible banking at its best - having all of my accounts on one app is brilliant. Reviewed on: 8th February 2025

Overall a good service and easy to use

Overall a good service and easy to use Reviewed on: 8th February 2025

Excellent service very happy with the on line app.

Excellent service very happy with the on line app. I'd recommend this digital bank to everyone Reviewed on: 8th February 2025

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